Job Posting for Front Desk Agent at Fairfield Inn & Suites by Marriott( Absolute Hospitality Group)
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Process additional administrative, bookkeeping. and accounting procedures as required
Prepare and distribute daily, weekly, and monthly reports to general manager and hotel management
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Provide exceptional service to all hotel guests during their stay
Balances cash drawer by counting cash at beginning and end of work shift.
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