Chief Engineer

Who this job will appeal to

The Chief Engineer directs all aspects of Engineering operations including emergency programs, energy management, asset protection, preventive maintenance and repairs to equipment, structures and grounds.  Directs the Engineering staff, accounting/budgeting, asset protection, inventory control and human resources.  The Chief Engineer directs all operations in alignment with the direction of the General Manager, Company, brand standards and local, state and national regulations.  Responsible for quality service, meeting/exceeding financial goals, short and long term planning and day-to-day operations. Recommends the Engineering budget, business plan, capital expenditures and manages within approved plans and objectives. 

What you will be doing

• Guest Satisfaction – Direct and ensure Engineering standards and procedures are followed.  Direct Engineering staff schedules to ensure adequate coverage while managing the department budget.  Ensure timely response to guest needs.  Resolve guest complaints as appropriate to maintain guest satisfaction.  Regularly review service scores to identify areas needing improvement and implement appropriate changes.  Ensure the Engineering staff regularly adheres to all guest service basics such as uniforms, name tags and proper guest greeting.  Be knowledgeable on hotel facilities, services and the city to assist guests as appropriate.
• Human Resources –In conjunction with the Human Resources department, direct recruiting, hiring, training, development and retention of a motivated and efficient Engineering staff.  Clearly communicate to associates the standards of performance and their role in contributing to individual and team success.  Ensure all required training occurs including orientation, safety, fire, and blood-borne pathogen.  Coach, counsel, resolve conflicts, discipline and terminate as appropriate through fair treatment and in compliance with Company policies and procedures.  
• Profitability –Develop, recommend, implement and manage the Engineering annual budget, business plan, and objectives to meet/exceed expectations.Ensure energy management, maintenance and labor costs are within budgeted guidelines.  Review vendors and products to ensure procurement of top quality products at minimum prices.  If necessary, develop action steps to correct any expense problems.  Develop and direct asset improvements to capture more guests and a larger share of the local market.  Negotiate maintenance contracts for the hotel, the grounds and equipment in compliance with Company policies and standards.  Coordinate repairs, replacements and renovations by appropriately defining the project scope and cost, bidding and oversight of suppliers and contractors to ensure quality work/products for minimal cost.  Investigate new and improved equipment, techniques and service methods.  Submit recommendations for changes and improvements to the General Manager.
• Life Safety/Risk Management – Direct all emergency programs including equipment maintenance and inspections, staff training, practice drills, accurate recordkeeping and compliance with all policies, procedures, codes and regulations.  Direct and promote an accident prevention program to minimize liabilities and related expenses.  Ensure appropriate sanitary, safety, security and emergency procedures are in place, followed and comply with policies, standards and regulations.  Ensure the staff is proficient in sanitary, safety, security and emergency procedures.  Notify the General Manager of any potential liability and propose proper course of action to prevent the hotel from incurring any such liability.  Make recommendations to the General Manager on additional safeguards as appropriate.  Practice safe work habits.
• Asset Management -Walk the property daily to identify issues and to speak with and listen to associates.  Ensure preventative maintenance programs are in place to protect assets and maintenance related problems are promptly and properly addressed.  Inspect and evaluate the condition of the Engineering areas, equipment and inventories.  Investigate, analyze and report on all incidents and accidents.  In conjunction with the General Manager, coordinate activities and liaise with local and federal law enforcement agencies, fire companies and insurance agencies to resolve problems and ensure a safe environment for guests and associates.  Submit recommendations for changes and improvements to the General Manager. Work collaboratively with the Corporate Office to ensure Company assets are accurately tracked.  Ensure associates are properly trained in the use and maintenance of Company assets.
• Leadership – Direct all facets of Engineering. Keep abreast of brand standards and the competition's products and strengths to continually improve revenues and profit margins while maintaining quality. Use business/management knowledge, applications in the industry, and experiences to provide leadership, both internally and externally, to assist the General Manager in positioning the hotel as a market leader.  Be a coach with a positive attitude on a daily basis.  Implement, manage and comply with Company policies, practices and programs.  
• Communication – Ensure all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.  Maintain a consistent professional and positive attitude when communicating with guests and associates.  Maintain effective two-way communications that crosses departmental lines.  Approach all encounters and actions with guests and associates in a friendly, service oriented manner.  
• Administration – Manage the compilation and analyze various corporate reports and property reports to provide management with accurate information and to comply with corporate policies and procedures as well as government laws and regulations.  Complete all required and requested reporting in a timely and accurate manner.  

The ideal candidate for this position

Skills and Abilities:

• This position requires a substantial and successful track record in profitable Engineering management while maintaining integrity and professional bearing.  Possess knowledge of accounting and budgeting along with the ability to compile facts/figures and analyze information that involves data manipulation or interpretation to arrive at logical conclusions.  Ability to anticipate and identify issues and exercise initiative to investigate, interpret and weigh alternatives to reach logical conclusions and make sound business decisions.
• Display consistent professional leadership while simultaneously handling competing and changing priorities and projects.  Remain positive, resourceful and possess the ability to improvise while working in a fast-paced environment, sometimes under pressure. 
• The ability to effectively and efficiently schedule, manage and delegate work.  Appropriately and effectively interview, hire, motivate, develop, monitor and address staff performance matters.  Possess excellent listening, verbal and written communication skills with professionalism, diplomacy and confidentiality.
• Computer proficiency in Microsoft office along with the ability to travel when needed.  Must satisfy and comply with the legal requirements for employment within the jurisdiction. 

Working Conditions & Physical Effort:

Work is performed inside and outside the hotel.  While performing job duties, the associate speaks, listens, completes documents, processes requests and operates office equipment such as a telephone, calculator, computer, copier and fax.  Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 100 pounds.  The work involves some exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.  The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.  The job requires close vision with or without corrective lenses.  This position is required to operate a motor vehicle.

Benefits

• Sick time, Paid Vacation and Holidays
• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
•  Matching 401(k)
• Free Parking
• AMAZING HOTEL DISCOUNTS and more!

EEO/VET/DISABLED