Patient Access Coordinator I, Mesaba Clinic, Full Time

Fairview Range is looking for a Patient Access Coordinator to join our care team at the Fairview Mesaba Clinic in Hibbing, MN.

The Patient Access Coordinator is responsible for greeting and directing patients to examination rooms, scheduling patient appointments, processing referrals, making reminder calls, registering patients for appointments, informing patients about delays and wait times, obtaining patients' addresses, contacting details, insurance information, and medical histories. They work together to provide staffing coverage in all three clinic locations providing support for providers and nursing staff, registration check points and the phone queues for both primary and specialty scheduling. They also provide back up support for the Specialty Insurance Clerk.

Schedule:  This position is full time working 72-80 hours per two weeks, 8-hour Day/Evening shifts and weekends as needed.  This position will be primarily based in Hibbing, but may provide coverage in Nashwauk and Mountain Iron as needed.

Benefits:  This position is eligible for benefits.

Internal posting through 5/1/2024. 

About this facility

We provide high quality health care for the entire family from newborn to geriatric, with the full range of primary and specialty care services. With clinics located in Hibbing, Mountain Iron, and Nashwauk, we provide convenient and easy access to our care services. Through our relationship with M Health Fairview, your local primary care provider can extend direct access to the physician specialists and advanced services offered by University of Minnesota Physicians to you and your family.

• 60 service lines
• Primary care includes over 20 providers and more than 50 support staff that see patients in Hibbing, Mt. Iron, and Nashwauk.
• Specialty care includes over 35 providers and more than 40 support staff that see patients in Hibbing and Mt. Iron.
• Specialty departments include surgical services, orthopedics, OB/GYN, ENT, allergy, wound care, podiatry, and more.
• Care team includes Physicians, Advanced Practice Providers, RN Care Coordinators, RNs, LPNs, MAs, Patient Access Coordinators
• Hospital-based clinic system

 About Fairview Range

Fairview Range is an affiliate of M Health Fairview, a partnership of Fairview Health Services, the University of Minnesota, and M Physicians. Together, we offer access to breakthrough medical research and specialty expertise as part of a continuum of care that reaches all ages and health needs. The most comprehensive health care network in northeastern Minnesota, Fairview Range includes Fairview Range Medical Center, Fairview Mesaba Clinics (with locations in Hibbing, Nashwauk, and Mountain Iron), Fairview Range Home Care and Hospice, and Fairview Transportation Services.

Apply today to join our 34,000 employees and 5,000 system providers working to build lasting relationships with the people we serve: our patients, our communities, and each other. 

Keywords: HUC, registration, scheduling, insurance, admin, clerical

Patient Access Coordinator Job Responsibilites

• Assists care team in processing various forms and refill requests daily.
• Obtain prior authorization and verification of coverage for private, MA/PMAP and all other insurances at the time of scheduling.
• Collects and verifies all patient data from patients and enter into the EMR accurately at the time of scheduling to ensure smooth revenue cycle.
• Coordinate and schedule outreach and ancillary appointments for the providers according AVS at the time of check out following the approved workflows.
• Greet patients in a prompt and pleasant manner and directs them to the appropriate locations.
• Assists care team in the plan of care by performing a proper checkout of the patients following the established process.
• Maintains a safe and hygienic patient environment.

Patient Access Coordinator Job Qualifications

Required Qualifications

• High school diploma or equivalent.
• Verifiable work experience with computers, typing, and telephone duties.

Preferred Qualifications

• Graduation from a Health Unit Coordinator program.
• Associates degree
• Certified Revenue Cycle Specialist (CRCS)
• Knowledge of medical terminology.
• Experience in Registration and Scheduling.
• Experience with insurance verification.
• Understanding of various health insurance plans.