Telemarketing for Non-Profits- East Lansing, Michigan

About Falcon Fundraising, Inc.
We are Falcon Fundraising, Inc. We raise money over the phone for non-profit organizations. We specialize in raising money for non-profit organizations, such as Public TV and Radio stations, as well as art museums across the country. Clients include Prairie Public Broadcasting, St. Louis Public Radio and Atlanta Public Broadcasting. As a Fundraising Agent, you are responsible for calling our clients' potential donors and convincing them to contribute money over the phone, while maintaining good public relations. It's a tough job that requires an individual to be able to handle a lot of rejection and still be positive and professional. We take the time to make sure you have the skills and resources available to achieve success.

Eligibility Requirements
The following are the minimum requirements to be eligible for employment.

1. You must live within a 20 mile radius of East Lansing, MI.

2. You must be at least 18 years of age.

3. You must live within the greater-Lansing, Michigan area. There are times when it is necessary for us to provide maintenance, distribute, or retrieve computer equipment we issue employees from our office in East Lansing, Michigan.

4. For Full Time - you must be available Monday-Friday 9:30 am-6:30 pm and commit to fulfilling 80 hours per two week pay period.

5. For Part Time - you must work at least four shifts per week from Monday through Friday, 9:30 am to 3:00 pm. You choose which days you work.

6. You must have a reliable, high-speed internet connection.

7. You must have a private workspace that is professional, quiet, and free of distractions and background noise. You cannot have anyone in your workspace while logged in and you cannot have a cell phone in the room while logged in. We strongly recommend a comfortable desk and chair, as you will be sitting and working each day. To protect the security of donor data, work areas and company-provided computers are routinely monitored during working hours.

8. For both the interview and one-week training process, you must have access to a desktop or laptop computer and a camera and microphone (if your desktop or laptop does not have one), with which you can participate in video conference calls. After successfully completing training, we will issue company-owned computer equipment which will be used for the remainder of your employment.

Shifts & Hour Requirements
Full Time Agent Schedule (80 hours per payroll)

• Monday through Friday 9:30 am to 6:30 pm
• Two half hour unpaid breaks each shift

Part Time Agent Schedule (40 hours per payroll minimum)

• Monday through Friday 9:30 am to 3:00 pm
• Half hour unpaid break each shift
• You choose which days you want to work
• Must work at least 20 hours per week from the shifts we have available.

Compensation
$14 per hour starting base pay with rapid pay increases available the first year.

90 Days $14.25/hour

180 Days $14.50/hour

365 Days $15.00/hour

Annually (after first year) Reviewed Annually

In addition to your hourly base wage, you can also earn three different performance bonuses when you work at least 40 hours per week.

The three bonuses are:
1. Quantity Bonus: $1.00/hour when you work 50 hours in the payroll or $2.00/hour when you work 80 hours in the payroll.

2. Error-Free Pledge Entry Bonus: Earn an additional $0.50/hour when you have no reported pledge entry errors.

3. Quality Standards Bonus: Earn an additional $2.00 - $6.00/hour when you achieve quality standards.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.50 per hour

Benefits:

• Paid time off
• Paid training

Experience level:

• No experience needed

Shift:

• No nights

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Application Question(s):

• We require that employees live within a 20 mile radius of East Lansing, Michigan area. This is non-negotiable. We distribute, maintain, and collect company-owned computer equipment, which restricts who can apply for the job based on geographical location. Do you live within 20 miles of East Lansing, Michigan?

Work Location: In person