Front Desk Receptionist - Dental Office

Our Green Bay East clinic is looking for a full-time Front Desk Receptionist to join their team!

About the Company

Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do.

When you join Familia Dental as a Front Desk Receptionist, you will have the opportunity to make a real difference in your community while earning a competitive salary, wage increases, and more benefits than ever before such as our newly added 401K plan.

Whether Kick-Starting a New Career or Having Experience, Working at Familia Dental Has Amazing Benefits!

• Health, Dental and Vision Insurance
• Access to Financial Advisors
• Basic Life & AD&D Insurance
• Voluntary Life Insurance
• Voluntary Short-Term Disability
• Paid Holidays & Vacation Time
• AD&D Coverage
• 401(K) retirement plan
• Paid Time Off
• Internal Career Growth Opportunities

Job Purpose

To effectively and efficiently check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided.

Qualifications/ Skill Sets

• Excellent customer/patient service and verbal communication skills.
• Ability to read, write, speak and understand information and effectively present information one-on-one with patients.
• Ability to apply common sense understanding to carry out details written or verbally instructed.
• Basic computer knowledge and experience with dental management software experience. Denticon experience is preferred.
• Ability to work in fast paced, patient-focused environment.
• Detail oriented. Dental Receptionist must be aware of and follow insurance plan rules and protocols.
• Interpersonal skills. Sometimes patients are in pain and/or mental stress. The Dental Receptionist should be patient and sensitive to patient emotions.
• Listening skills. Dental Receptionist must be able to listen to patients and other healthcare workers and follow directions from a Dentist or supervisor.
• Organizational skills. Dental Receptionist should have excellent organizational skills; insure all record keeping requirements are fully and accurately completed.
• Previous dental office experience preferred but not required.
• Requires excellent customer service skills.

Availability:

Working Hours: M-F, 7:30 AM - 6:30 PM and Sat, 8:30 AM - 4 PM

• 5 days a week (full 8 hour shifts)
• every other Saturdays
• days scheduled varies week to week
• some OT is possible