Program Director-Adult Intake

Competitive Salary!

• Premium Medical, Dental & Vision Benefits with Zero Cost Options!
• Retirement Savings Program with up to 6% Employer Match
• Life Insurance, Short & Long Term Disability Benefits
• Employee Assistance Programs
• 33 Paid Days Off 1st year!
• Company-Paid Professional Development and CEUs

The Adult Intake Program Director is responsible for ensuring the successful delivery of CCBHC programs, quality measures and outcome achievement. Will manage and supervise clinical programs and services and will ensure the delivery of high-quality mental health and substance abuse treatment. Constantly seek opportunities to link and coordinate with internal departments, services and staff to streamline the flow of patients into the system and be accountable to ensure all assigned access points operate in an efficient, compliant and high-quality manner. Facilitates collaboration, standardization and setting outcome targets for key access processes including: scheduling, data collection, insurance verification, authorization, patient estimation of service and financial liability, and admissions. 

The Program Director will provide effective leadership over planning, implementation, management, monitoring, compliance, and evaluation of assigned CCBHC program(s) and ensure fidelity to the model.  Program Directors provide leadership and direction to clinical leadership. Will oversee day to day operations including appropriate staffing patterns. This position oversees employees who are providing screenings and intakes at an adult outpatient clinic. 

Will foster a culture of excellence and will oversee the development of clinical protocols, staff training and development, and the implementation of evidence-based practices and clinical pathways Ensure compliance with industry regulations, agency P&P, certification, and accreditation standards. Coordinate efforts with other departments by participating on interagency work groups for shared services and strategic service delivery enhancement.

QUALIFICATIONS

Education:

• Master's Degree in social sciences is required

 KNOWLEDGE/SKILLS/ABILITIES:

 Ability to lead in a CCBHC whole person team-based care environment

• Communication: Ability to convey expectations, goals, and changes within the program. Ability to hear and understand the needs of team members.
• Decision-Making: Make informed and timely decisions. Ability to weigh options, consider potential consequences, and make choices that align with the program’s objectives.
• Delegation: Able to delegate tasks and responsibilities to team members based on their skills and abilities. Trusting others to handle tasks to empower the team and allow the leaders to focus on higher-level priorities.
• Conflict Resolution: The ability to manage conflicts and disputes. Capacity to facilitate productive discussions, mediate when necessary, and find resolutions that benefit the team and organization.
• Team Building: Skilled in building motivated teams to foster a positive culture, encourage collaboration, and recognize and celebrate achievements.
• Adaptability: Be adaptable and open to change, willing to adjust strategies and plans as needed to respond to new challenges and opportunities.
• Empathy and Emotional Intelligence: Understanding and empathizing with team members' feelings and needs can improve morale and teamwork. Ability to connect with your team on a deeper level.
• Inspiration and Motivation: Inspire and motivating team members to drive productivity and creativity. Rally the team around a shared vision and provide encouragement when needed.
• Accountability: Ability to hold yourself and your team accountable for their actions and results. Promote responsibility and a commitment to achieving departmental goals.
• Continuous Learning: Stay updated on industry trends, management practices, and leadership techniques to continually improve your skills.
• Time Management: Efficiently manage your time and help the team prioritize tasks, deadlines and achieving departmental goals.
• Risk Management: Able to assess risks and make calculated decisions to minimize negative impacts on the program’s objectives.
• Industry knowledge: Strong knowledge of behavioral health services, treatment modalities, and regulatory requirements.
• DE&I: Demonstrated commitment to diversity, equity, and inclusion in program development and delivery.
• Analytic Thinking: Strong problem-solving abilities.
• Data Analysis: Familiarity with data analytics and program evaluation methodologies.
• Ethics: Commitment to maintaining the highest ethical standards in all aspects of the role.
• Diplomacy and Discretion: Ability to deal with sensitive issues.

EXPERIENCE:

 Proven leadership experience in a program leadership role within a behavioral health or healthcare organization.

• Minimum five (5) years clinical and supervisory experience in mental health services and three (3) years administrative experience.

CERTIFICATIONS/LICENSES:

• Must be licensed as an LCSW, LPC, LMFT in the State of Oklahoma
• Must have LADC for substance abuse related positions
• Must possess a valid Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office. Proof of automobile insurance required.

CCBHC Model of Care

Family & Children’s Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC).  This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges.

Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to:     

1. Increased access to care and crisis services
2. Expanded traditional community mental health and substance use services.
3. Added Care Coordination and physical health screening for mental health clients
4. Greater access to Social Services for clients’ economic and social needs
5. Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.

Drug-Free Workplace Policy

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however all employees are subject to the Family & Children’s Services Drug Free Workplace Policy.