Parts Coordinator

Job Title:                              Parts Coordinator

Reports to:                         Inventory Supervisor      

Job Summary

The Parts Coordinator is responsible for assessing and maintaining the quality of production operations and parts needed to maintain efficient and smooth operation of the machinery.

Supervisory Responsibilities

N/A

Essential Duties

• Work with the customers via phone or in person to determine the correct parts needs
• Utilize engineering drawings, bills of material, orders, and other documentation to confirm accuracy of parts to be ordered
• Disseminate parts bulletins to customers 
• Utilize enterprise resource planning (EAP) system, to conduct all forms of parts business such as creation of purchase orders, receiving, creation of part numbers, creation of parts service orders, and shipment of parts service orders
• Assist with inventory control (cycle counts, physical inventory, transfer orders, etc.)
• Assist in determining adequate spare parts inventory requirements for customers
• Work with vendors to correctly order stock items, non-stock special items, and determine lead times
• Communicate trucking needs to the appropriate parties
• Develop procedures for RMAs and track dispositions from customers and to the appropriate vendors
• Create and complete pick tickets for technician equipment setup and repair
• Assist technicians with properly posting inventory in EAP system
• Perform other related tasks as needed

Required Skills and Abilities

• Ability to communicate in both the written and spoken language of English to a level that will allow the safe and effective performance of the job 
• Ability to work from and understand verbal instructions
• Basic understanding of mechanical and physical principles preferred
• Commitment to following and promoting safe work habits (compliance with all safety policies and procedures)
• Ability to successfully manage multiple projects and deadlines
• Ability to effectively work with resource planning system, spreadsheets, word processing documents, and other applicable computer systems and software
• Knowledge of Material Resource Planning (MRP) and/or Enterprise Resource Planning (ERP) systems preferred
• Base knowledge of customs paperwork/international shipping documents preferred
• Strong critical thinking, troubleshooting, and analytical skills
• Communication, teamwork, and customer service skills are critical as Parts Coordinator is expected to work directly and indirectly with all levels of employees, customers, and outside vendors
• Consistently demonstrate a high level of responsibility and accountability in assigned tasks

Education and Experience

• Technical diploma or 1-year experience of inventory control management preferred

Physical Requirements

• Consistent walking, talking, sitting, repetitive motions, movements requiring fine motors skills and visual acuity
• Occasional standing, reaching, bending, grasping, 
• Rare climbing, pushing, pulling, kneeling, crawling, balancing, stooping    
• Work is typically performed in an office environment though certain tasks/projects may occur outside or in a manufacturing environment
• Safety glasses, steel/composite toed shoes, and hearing protection when working in manufacturing environment

Driver Requirements

• This position may require up to 15% travel between location and vendor sites by use of company or personal motor vehicle
• Must maintain a valid driver’s license, be a minimum of 21 years of age, and ability to hold a minimum personal auto liability insurance limit of $300,000 per accident, $300,000 per uninsured/underinsured motorist, and $100,000 personal property
• Required to pass MVR check with relevance to Volm Companies Insurance policies

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.