Part Time Visitation Supervisor

POSITION IS HOURLY AND NON-EXEMPT FROM WAGE AND HOUR REQUIREMENTS.

JOB SUMMARY:

The Visitation Supervisor monitors visits/exchanges to ensure the physical and emotional safety of the children by enforcing compliance with program policies and procedures. The Visit Supervisor is responsible for monitoring and observing supervised visits. The Visit Supervisor will complete a report after each visit, and will ensure program policies and procedures are implemented. Must be flexible in working hours to attend staff meetings and required training. May be required to fill in for visit supervisors in other programs within the agency.

PRINCIPAL JOB DUTIES:

• Monitor visits/exchanges between children and parents/relatives and enforce policies and procedures.
• Complete observation reports after every visit/exchange, and incident reports as needed. Documentation must be grammatically correct and written in an objective style.
• Responsible to ensure rooms are cleaned and toys straightened after each visit.
• Complete training in the areas of domestic violence, child abuse and neglect, and other topics as required to be in compliance with SVN and FSU Standards.
• Demonstrate a professional demeanor and maintain a high level of decorum in the work setting.
• Maintain boundaries between clients and self, specifically refrain from engaging in personal conversations, and other behaviors which may be construed as favoritism, friendship, dislike, and other personal biases.
• Maintain confidentiality of client and program information both during work hours and in personal settings. This includes the protection of confidentiality on social media websites and other public forums.
• Ability to establish credibility and be decisive while applying the overarching standards and goals of safety, confidentiality, and other needs when making decisions about new issues. Demonstrate the ability to use critical high level thinking to analyze problems and make determinations that support the organizations goals, priorities, and preferences.
• Arrive on time for all assigned shifts, meetings, and other work events. Maintain a commitment to working a consistent and regular schedule, and provide back up support to co-workers at all FNC sites as necessary to maintain operations to clients at the direction of supervisors.
• Any other duties and responsibilities assigned by your supervisor.

KNOWLEDGE AND SKILLS:

• Awareness of child abuse, domestic violence, crisis intervention, and family dynamics.
• Capacity for problem solving, conceptual thinking, time management, and goal setting.
• Self-motivated and ability to work independently.
• Possess a professional demeanor in working with community services providers.

WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS:

High school diploma, age of 18 years or older, valid driver’s license and dependable transportation is required. Human service experience is highly preferred.

WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inside work location is fully climate controlled and complies with Florida Clean Indoor Air Act. The employee is also required to work outside in a designated area when families choose to use outdoor space. The employee is required to sit, stand, bend, move rapidly to maintain contact with clients, climb stairs, carry children, and see and hear all interactions in a manner that would allow the employee to testify under oath as to the actions and statements that occurred during services. The noise level in the work environment is usually moderate.

REQUIRED OFFICE/MACHINE EQUIPMENT EXPERIENCE:

Capable with personal computer. Experience with basic Office applications.

APTITUDES PREFERRED:

Excellent grammar, verbal, and writing skills. Excellent telephone skills and computer knowledge. High energy level, comfortable changing activities. Excellent interpersonal abilities; ability to get along with diverse personalities; tactful, mature, and flexible. Good reasoning abilities and sound judgment. Resourceful, well organized, highly dependable, efficient and detailed oriented. Ability to establish credibility and be decisive while being able to recognize and support the organization’s preferences and priorities. Service oriented, but assertive/persuasive. Ability to speak effectively to clients and co-workers.

INTERACTIONS:

This employee will interact with all levels of management, parents and children, and company employees.

All duties and requirements are essential job functions. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This position description does not state or imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.

Duval County site (in the San Marco area) operates the following hours: Wed: 4:15p - 8p Thurs: 4:15p - 8p Fri: 4:15p - 8p Sat: 9:30a - 3:30p Sun: 11:15a - 5:15p

Nassau County site (in the Yulee area) operates the following hours: Wed: 6:15p - 8:30p Fri: 6:15p - 8:30p Sun: 12:45p - 4:30p

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 4 – 24 per week

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law/regulations?

Education:

• Bachelor's (Required)

Experience:

• Social work: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person