Ophthalmology Technician

FamilyCare is looking for an Ophthalmology Technician for our South Charleston Office.

Physical Requirements:

A high degree of digital and manual dexterity required in most aspects of the job. This includes constant standing, walking, frequent bending and stretching, occasional lifting of items weighing up to 75 pounds, and occasional pushing of items weighing up to 200 pounds. Exposure to bodily fluids, communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment that includes laboratory.

Qualifications:

High school diploma or GED required. Ophthalmology experience preferred. National certification as ophthalmology professional preferred. Must have excellent communication skills with an emphasis on quality customer service.

Basic Function:

Responsible for assisting providers with direct patient care through clinical duties and telephone care. Assist medical support staff with clerical duties, data collection, referrals, procedures within scope of practice, and routine patient communication.

Duties and Responsibilities:

Demonstrate competency with required trainings through completion of orientation checklists: job description checklist, phone triage checklist, electronic health record (EHR) documentation and competency checklist validated by a provider for administering medications.

• Make introductions and establish rapport with patients. Initiate patient evaluation, documenting the chief complaint, history of present illness, review of systems, and all pertinent ocular findings accurately and in accordance with compliance guidelines.
• Review, update, and reconcile patient allergies, medication list, problem list, reminders, family history, and surgical history.
• Perform pre-exam testing to include visual acuity assessment, including pinhole and glare testing, confrontational visual field testing, assess extra ocular muscles, pupillary evaluation, tonometry, assess angles, pupillary dilation, and all other patient services as requested by the physician including specialty tests such as color vision screening, stereopsis, dry eye testing, and exophthalmometry.
• Perform lensometry and specialized testing such as visual fields, keratometry, A/B scans, and ophthalmic photography optical coherence tomography (OCT), Optical Biometry
• Perform retinoscopy and refractometry. Assist with minor surgical procedures or laser treatments in the office.
• Assist with fitting contact lenses and instruct patients in care and insertion of lenses.
• Administer medications under the direction of the in-house provider and/or per the approved standing orders of the health center.
• Complete requests for prescription refills as authorized by physician, with full documentation in patient chart.
• Educate patients regarding administration of medications and pre- and post-operative instructions as directed by physician.
• Obtain prior-authorization for prescriptions, procedures, etc., as needed. Forward other appropriate documents.
• Assist providers with routine patient communication including lab and test result notifications, prescription call-ins, and patient call backs.
• Administer routine wound care and dressing changes.
• Check temperature of medical refrigerator daily.
• Check expiration date and inventory of culture plates, media, etc., kept in refrigerator and replace, as necessary.
• Maintain inventory and order diagnostic medications and supplies.
• Conduct inventory of instrument supply on a regular basis.
• Assist with maintenance of clinical examination equipment and with ordering of supplies.
• Clean surgical instruments in preparation for sterile processing. Inspect instruments periodically for damage, send for repair, and request a replacement, as necessary.
• Open and close exam lanes daily, ensuring that equipment is wiped down in an appropriate manner, battery powered instruments are seated properly in re-charge wells, slit lamps and projectors are switched off under covers. Rooms are to be disinfected daily and between patients.
• Follow all safety procedures as per guidelines.
• Attend and participate in staff meetings and requested committees.
• Perform additional duties as assigned.