Partner Relations Manager

ABOUT FANDUEL GROUP

FanDuel Group is a world-class team of brands and products all built with one goal in mind — to give fans new and innovative ways to interact with their favorite games, sports, teams, and leagues. That’s no easy task, which is why we’re so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give.

Our brands include:

• FanDuel — A game-changing real-money fantasy sports app
• FanDuel Sportsbook — America’s #1 sports betting app
• TVG — The best-in-class horse racing TV/media network and betting platform
• FanDuel Racing — A horse racing app built for the average sports fan
• FanDuel Casino & Betfair Casino — Fan-favorite online casino apps
• FOXBet — A world-class betting platform and affiliate of FanDuel Group
• PokerStars — The premier online poker product and affiliate of FanDuel Group

THE POSITION: 
Our roster has an opening with your name on it

FanDuel Group is looking for a Partner Relations Manager who is client focused, isn’t scared to think outside the box, solve problems, and wants to build long term and trusting relationships. This is an opportunity for an individual who wants to develop and grow professional relationships, be part of our partner relationship management team and build quality relationships with key stakeholders in our business and in a partner focused environment. You will report to the Partner Relations Sr Director and will liaise between partners and cross-functional internal teams to ensure the timely and successful delivery of solutions according to our partner and company’s needs as well as contractual commitments.

THE GAME PLAN:
Everyone on our team has a part to play

This unique role will allow you to take personal responsibility to see that issues are highlighted and seen through to resolution while you build and ensure our current level and standard of customer relations is exceptional externally and within our organization.  

• Build and maintain strong, long-lasting partner relationships
• Participate as a key member of the team interacting with partners on an ongoing basis
• Develop and maintain key relationships within the partner organization and serve as a trusted point of contact for the partner within the FanDuel organization
• Work with designated contacts to monitor implementation and identify potential friction points
• Provide a holistic view of the partner relationship across the multiple operational touch points
• Ensure there is an appropriate level of high-level partnership review sessions
• Surface potential opportunities to expand the partnership and drive assessment and decision-making on these opportunities
• Aim to continuously review processes and practices relating to the role and act as a catalyst for change and improvement for individual and team performance
• Manage support, communication, and knowledge of partner details with internal account managers and service teams whose support teams are associated with your partners
• Facilitate engagement between partner resources and internal resources such as legal/compliance, marketing, commercial, tech, and service teams
• Work with the Director of Partner Relations to initiate analysis and presentation to report on key account metrics
• Coordinate and lead/participate in regularly scheduled partner meetings
• Collaborate internally to identify opportunities for improvement, value, and to learn from other similar partners
• Coordinate with team members on strategy and ideas for future growth of FanDuel and our partners

THE STATS:

What we're looking for in our next teammate

• Minimum of 3 years’ experience managing multiple projects simultaneously in a fast-paced environment
• Demonstrate an ability to interact with senior executives including C-Level roles
• Proficiency with Excel and PowerPoint required
• Experience communicating and presenting to internal and external partners
• Interest in sports and/or real money gaming is preferred
• Willingness to travel to interact with partners in person
• Strategic thinker with demonstrated ability to understand business holistically
• Results orientated and performance driven
• Facility reading and understanding contracts
• A methodical thinker with the ability to analyze and solve problems integratively and expeditiously

THE CONTRACT: 
We treat our team right

Competitive compensation is just the beginning. As part of our team, you can expect:

• An exciting and fun environment committed to driving real growth
• Opportunities to build really cool products that fans love
• Mentorship and professional development resources to help you refine your game
• Flexible vacation allowance to let you refuel
• Hall of Fame benefit programs and platforms

FanDuel Group is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don't tolerate bias, judgement or harassment.  Our focus is on developing employees so that they reach their full potential.

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