Lean Six Sigma Black Belt - Lead Associate

At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will help lead our industry forward and make your career.

As a valued contributor on the Process Optimization team, you will provide expert advice and team guidance on process related activities for Enterprise Operations .

The Shared Services Operations - Process Improvement - Lead Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Review and analyze Operations processes and translate findings into actionable changes for teams
• Participate in designing and lead the implementation of strategies to improve processes.
• Create, maintain, manage, and report on process artifacts
• Support Operations in uncovering opportunities for automation and technical solutioning brainstorming
• Foster Lean Management culture through training and mentoring

Minimum Required Experience

• At least 6 years of relevant experience
• Lean Six Sigma Black Belt Certification from a recognized institution

Desired Experiences

• Bachelor’s degree or equivalent in Engineering
• Experience leading process improvement projects involving process and technology focused enhancements leveraging core Six Sigma tools.
• Experience developing process diagrams using Business Process Modeling Notation (BPMN) or other similar standards.
• Strong data analysis proficiency, with an ability to manipulate and transform raw data, leveraging Minitab or a similar statistical analysis tool.
• Experience with Change Management
• Experience with Agile methodologies
• Excellent verbal and written communications skills
• Provide management with analysis and reporting of collected information about team and organizational processes.
• Translate findings into actionable changes for teams or groups.
• Review reports of results from changes in processes.
• Maintain existing process improvement programs and continuously support customers.

Skills

• Experience helping an organization to plan and manage change in effort to meet strategic objectives
• The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.
• Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes
• Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
• Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
• Experience gathering accurate information to explain concepts and answer critical questions
• Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS
• The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
• The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.
• The group of skills related to Operational Excellence including improving and overseeing operations
• Ability to frame ideas as systems and analyzing the inputs, outputs, and process
• Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
• Adept at managing project plans, resources, and people to ensure successful project completion

Tools

• Skilled in using PowerApps
• Skilled in Excel
• Experience using scheduling software to book events
• Experience using SharePoint

This is a hybrid position.

In response to COVID-19, Fannie Mae has adapted our workplace and hiring processes to better safeguard our employees, candidates, and new hires. We understand that this is an unprecedented situation and Fannie Mae is committed to creating protocols for these processes that are agile and conform with federal, state, and local health administration guidance. While the company's operating status for on-site work is currently voluntary, the majority of Fannie Mae's workforce is remote until further notice. We continue to conduct all interviews and onboarding virtually. In addition, all employees who wish to come on site must be fully vaccinated against COVID-19 and enter their vaccination information into a confidential HR system before arriving at the facility, unless they have an approved accommodation. Click here to go directly to information about accommodations.

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.