Director of Resident Services

Fargo Elim is hiring a Full-Time Director of Resident Services to join our team in our beautiful, brand-new 88-bed health care center! In this role, you will advocate for our residents in long-term care and family members to ensure they receive high-quality care and services. You will also manage a small team of activities professionals, plan and conduct fun and exciting activities for our residents.

There are Full-Time, benefit eligible positions available working Days.

Benefits:

• Competitive wages with credit for experience
• Paid Time Off (PTO)
• 403(b) or 401(k) with employer match
• Healthcare, dental, health savings, vision, life, disability, & flex spending options for Full-Time employees
• Employer paid Basic Life Insurance for Full-Time Employees
• Employee Discount Program
• Longevity Recognition, Paid Volunteer Time, and Mentorship Programs
• Collaborative and Inclusive Work Culture
• Employee Assistance Program with free confidential counseling/coaching for self and family members

Director of Resident Services responsibilities:

• Provide valuable social services to residents and their families in medical, emotional, physical, or psychological concerns.
• Assist the team in coordinating social services for the facility, individualized plans for the residents, medical equipment, counseling or other follow-up treatment plans.
• Commitment to compassion, excellence and quality care.
• Act as liaison between families, staff, and various agencies.
• Act as an advocate ensuring basic human and resident rights.
• Conduct and coordinate Admission, provide appropriate referrals and discharge planning of residents.
• Provides resources and referrals to staff, residents, and family members.
• Establish a master program plan that includes on-going daily programs for all residents including group and 1-1 programs, community outings and outdoor activities.
• Hire, train, and evaluate staff in the Activities Department.
• Coordinate special community events for residents and families.
• Arrange weekend, evening and holiday activities.
• Promote resident involvement and active decision-making in daily program schedule.
• Oversee the volunteer program.
• Provide additional tasks as required.

Director of Resident Services skills and requirements:

• Must be a Licensed Social Worker with transitional or long-term care experience.
• Must have worked in activities in the last 5 years, have completed MEPAP course, or must be willing to get certification upon hire.
• Must have knowledge of state and federal guidelines related to long-term care and resident rights.
• Prior experience in LTC and TCU preferred.
• Successful candidates will be mission-minded with excellent communication skills.

Cassia’s Response to COVID-19:

Cassia follows the CMS requirements for Covid vaccination. Upon starting employment at our care center, you will need to provide proof of having at least one Covid vaccination. Or, you may complete an exemption application for medical or religious reasons. We are serious about your safety and health—it is our number one priority. We have implemented COVID-19 protocols (routine cleaning & disinfecting, physical distancing, and resident & employee testing) and provide staff with personal protective equipment for every shift.

About Us:

We take pride in providing compassionate care to our residents by focusing on our 8 pillars of excellence (Compassion, Integrity, Excellence, Innovation, Stewardship, Unity, Respect, and Collaboration). Apply today to make a difference in the lives of those we serve!

Cassia, an affiliation between Augustana Care and Elim Care, is a Christian mission organization with over 200 years of combined experience caring for those in need. We strive to inspire residents to live the lives that are most fulfilling to them. We take pride in the longevity of our management team and invite you to apply to learn more!

EOE/AA Employer/Vet/Disabled *A Drug Free Workplace *A Veteran Friendly Employer