What are the responsibilities and job description for the Risk Manager position at Farmer Boys - Support Center?
The Risk Manager reports to Human Resources Director. The incumbent’s primary role is to work closely with the operations team to prevent workplace injuries, manage worker’s compensation claims, develop and maintain IIPP and other safety programs. The incumbent will work closely with restaurant Management, Area Managers, and Operations Leadership Team to proactively implement best practices to prevent injuries, effectively implement safety initiatives and ensure Cal-OSHA/OSHA compliance. This position requires travel across various locations throughout California, Arizona, and Nevada. If you enjoy people and are committed to safety, then we want to hear from you!
Essential Job Functions
- Analyzes loss runs, injuries, and incidents to strategically implement safety measures to prevent workplace incidents.
- Travels across several locations throughout California, Arizona and Nevada to create measurable action plans for each location specific to loss runs trends.
- Creates, implements, and maintains IIPP, WWSP, and general safety policies/procedures.
- Drafts and delivers reports and presentations outlining findings, identifying and explaining potential risks, and recommending solutions.
- Partners with training department to effectively produce company safety training material.
- Conducts safety related training with Management and Team Members across the organization.
- Serves as liaison between Injured Worker, Operations, third party administrator and legal counsel regarding claim status and resolution of claim.
- Develops and maintains RTW program and partners with HR staff to coordinate applicable leave of absences.
- Maintains knowledge of existing and developing laws and regulations related to the organization’s industry; assesses and explains how new requirements may affect the organization in terms of risk exposure.
- Administer legal and procedural requirements for processing claims including submission of required forms, i.e., DWC-1, 801 form, etc. Provide requested miscellaneous documents to the third-party administrator.
- Prepares, maintains and files annual required Cal-OSHA reports. Responds to any Cal-OSHA inspections.
- Maintains confidential records pursuant to ADA, HIPPA and privacy laws.
- Compile and present information on work-related injuries and/or General Liability and Property Claims.
- Tracks and reports all GL, Property and Workers Compensation claims.
- Investigate and manage each GL and Property claim, including reporting the claim to the appropriate carrier.
- Participates in meetings related to workers’ comp., GL & property claims with brokers and insurance carriers.
- Train and develop direct report(s)
- Other duties as assigned.
Education: High School Diploma or GED required; Bachelor’s Degree preferred.
Experience: Minimum 3 years’ experience in similar role within a retail or restaurant environment.
Skills/Abilities: Capable of producing high quality materials within tight timeframes while handling multiple requests and working on different projects. Ability to work with little or no direction and or supervision. Team player with a creative problem-solving approach and attention to detail is required. Candidate must be well organized and possess high quality analytical, written and verbal communication skills. Candidate must be highly skilled in Outlook, Word, Microsoft, Excel, and PowerPoint. Bilingual in Spanish is preferred.
Supervisory Responsibility: This position has one direct report.
Knowledge of:
- Incident prevention and safety best practices
- Workers’ Compensation claims administration
- Worker’s Compensation regulation and practices
- Cal-OSHA/OSHA requirements
- MS Office Software applications
- Principles and practices of filing and record keeping
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this job.
While performing the duties of this job, the employee is regularly required to effectively communicate information so others will understand. The employee occasionally ascends/descends stairs, ladder, and must be able to stay in a stationary position 50% of the time. Frequently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The employee occasionally lifts, pushes, and pulls up to forty-five pounds. This position requires travel across various cities in California and Nevada.
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.