Administrative Coordinator - Tutoring Center

Location: Farmingdale, NY Category: Professional Entry-Level Posted On: Tue Apr 30 2024 Job Description:

Farmingdale State College invites applications for a student-centered and dynamic Coordinator to join the Tutoring Center team. The Tutoring Center department oversees several academic success and tutoring initiatives on campus, including the Math Learning Center, Writing Center, and online tutoring (NetTutor & RamTutor). This newly created position will provide administrative support to the professional staff within the Tutoring Center department and assist with the management of the front desk operations and other administrative duties as assigned. This position reports to the Director of the Tutoring Center.

Specific Duties And Responsibilities

• Oversee the daily front desk operations of the Tutoring Center by managing the waiting room area and serving as the primary receptionist.
• Greet visitors and check-in students for their tutoring or coaching appointment, academic success workshop/activity, or placement test.
• Deliver outstanding customer service by handling incoming and outgoing correspondence, including phone calls, e-mails, and in-person inquiries.
• Maintain appointment scheduling system and associated data collection, process in-take registration forms.
• Aid professional staff with projects or reports requiring data entry and analysis.
• Provide students with information on available academic success and tutoring services.
• Provide general administrative and program support to the Director(s) and the Tutoring Center team; may also assist with providing support to the other departments within the Tutoring Center umbrella (e.g. Writing Center).
• Support the professional staff with the planning, development, and execution of new or expanded activities, services, and workshops.
• Coordinate work schedules and supervise student Reception Desk Attendants (work-study).
• Assist the Director(s) with reviewing bi-weekly employee payroll and preparing appointment notices and timecards.
• Help professional staff enforce departmental policies and procedures.
• Serve as an alternate/backup Placement Test proctor and assist professional staff with functions of English and Math Placement Testing including data entry and communications with students.
• Submit work orders for facility maintenance and technology-related issues.
• Represent the Center by participating in campus-wide recruitment events, activities, class visits, and department outreach efforts.
  
  

Evening and weekend hours will be required as needed.

The college particularly welcomes candidates with knowledge, skills and abilities that include:

• Commitment to diversity and university initiatives supportive of diversity and inclusion.
• Interest in participating in student-centered service activities.
• Desire to apply expertise in promoting civic engagement with the College's many community partners.
  
  

Job Requirements

MINIMUM QUALIFICATIONS:

• Bachelor's degree in a related field awarded by May 2024.
• Ability to multi-task and manage multiple projects at once.
• Exceptional written, verbal, listening, and communication skills.
• Excellent technology skills, with proficiency in Microsoft Office, Google Suite, and appointment scheduling systems.
  
  

Preferred Qualifications

• Two or more years' experience working in a Tutoring Center or related student support service department in a higher education setting.
• Experience working with student staff.
• Graduate of Farmingdale State College.
  
  

Additional Information

This is a full-time UUP position.

• For the first 10 working days, beginning Tuesday, April 30, 2024, and ending Monday, May 13, 2024, applications will be limited to UUP Farmingdale.
• CLOSING DATE FOR RECEIPT OF APPLICATIONS: Wednesday, May 29, 2024
• SALARY: $50,000 $3,087 in downstate location pay = $53,087 Total Compensation.
  
  

The State University of New York offers excellent fringe benefits including health insurance options and retirement plans.

Click Here For New York State Benefits Summary

VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION

The Consumer Information web page can be viewed at the following link

http://www.farmingdale.edu/consumer-information/index.shtml

This page describes various services, information and statistics on many different aspects of the College's operations.

Farmingdale State College's commitment to inclusive excellence is an important part of our mission of public education and our culture. At Farmingdale State College, we continue to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply.

The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Salary : $50,000 - $53,087