Admissions Operations and Communications Specialist

Reporting to the Associate Director of Operations, the CRM Admissions Operations and Communications Specialist will provide Slate support and execution of all communications coordinated by the Admissions Office. This position will also be responsible for providing support to the document processing team related to document and application management.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Responsible for executing and maintaining CRM (Slate) communication plans, ad-hoc messaging, and related processes for prospective students at varying stages of the Admissions process.
• Work collaboratively with Admissions, Transfer Services, and Marketing and Communications team to implement CRM-based communications to suspects, prospects, applicants and admitted students.
• Assist in the creation of events in Slate and executes event-related communications.
• Create and maintain communication-related reports to determine effectiveness of enrollment efforts.
• Create and maintain documentation related to principal duties.
• Assist the Admissions Processing team with daily document management, data entry, decision processing & application updating, & develop related documentation.

The college particularly welcomes candidates with knowledge, skills and abilities that include:

• Commitment to diversity and university initiatives supportive of diversity and inclusion.
• Interest in participating in student-centered service activities.
• Desire to apply expertise in promoting civic engagement with the College's many community partners.

MINIMUM QUALIFICATIONS:

• Bachelor's Degree.
• At least 2 years of related experience in Admissions utilizing Technolutions Slate CRM, or similar program.
• Experience with Outlook and Microsoft Suite and Google Suite.
• Attentive to detail and ability to transition between multiple projects in a fast-paced environment.
• Excellent organization and customer services skills.

PREFERRED QUALIFICATIONS:

• Knowledge of Banner.
• HTML, Javascript, CSS knowledge.
• Slate experience utilizing Technolutions Slate CRM.
• Graduate of Farmingdale State College.

This is a full-time UUP position.

• For the first 10 working days, beginning Friday, September 29, 2023 and ending Thursday, October 12, 2023, applications will be limited to UUP Farmingdale.
• CLOSING DATE FOR RECEIPT OF APPLICATIONS: Open Until Filled
• Salary: $55,000 $3,026 in downstate location pay = $58,026 Total Annual Compensation.

The State University of New York offers excellent fringe benefits including health insurance options and retirement plans

Click here for New York State Benefits Summary.

VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION

The Consumer Information web page can be viewed at the following link

http://www.farmingdale.edu/consumer-information/index.shtml

This page describes various services, information and statistics on many different aspects of the College's operations.

Farmingdale State College's commitment to inclusive excellence is an important part of our mission of public education and our culture. At Farmingdale State College, we continue to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply.

The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.