Host

At Fatz Cafe we clearly understand that any success we may achieve is driven by our passionate commitment to guest satisfaction. That's what we're all about: taking care of our guests. Our great food and warm, friendly atmosphere may bring guests in, but it's the way we take care of them that keeps bringing them back.

HOST POSITION SUMMARY: Primary responsibilities include greeting/seating guests. Immediately greets guests upon arrival with a warm welcome and smile, guides them to their table, provides menus to them once seated. Rotates guest seating flow to balance throughout the restaurant and manages special seating requests of guests consistent with table availability. Communicates with other members of the service team as needed. Assists all members of the staff to ensure exceptional guest service.

HOST PRIMARY DUTIES AND RESPONSIBILITIES:

• Enthusiastically greets guests as they enter and exit the dining area (opens door if possible) in a warm and friendly manner.
• Seats guests, and once seated provides menus to guests.
• May take guests beverage orders to support servers or assist guests with any request they may have.
• Maintains a sanitary, safe work environment and abides by state, local and federal health regulations.
• Handles the wait balancing the guest flow among the service stations, taking into account requests for a particular table or server, depending on availability.
• Assists with the duties of the entire service team such as securing a food or beverage item for a guest, resetting a table for reuse.
• Posts daily specials on special board(s).
• Will perform any restaurant function as needed.

HOST ESSENTIAL PHYSICAL REQUIREMENTS:

• Must have ability to remain stationary for long periods of time.
• Must be able to bend and stoop on occasion, and be able to escort guests to other parts of the facility as circumstances dictate.
• Must be able to stand and exert well paced mobility for periods of up to five hours in length.
• Must have the ability to lift trays, soiled dish bins, etc., of up to 40 pounds in weight.
• Must be able to speak clearly and listen attentively to guests and other associates.
• Must wear slip resistant shoes at all time while working.

HOST EXPERIENCE, SKILLS & EDUCATION:

• Entry level position.
• Must possess a friendly, outgoing, courteous, service oriented personality.
• High School degree preferred, but not required. Must be able to speak, read, write, and understand English.

Whether you’re a longtime regular or a traveler wandering through town, our goal is to make you feel right at home. So welcome to Fatz! You know, we opened our doors back in 1988 with a signature dish, Calabash Chicken. And our first restaurant wasn’t fancy. I mean, it was a converted peach stand, for goodness sake. But who needs fancy when the food is famous? And so it began with World Famous Calabash Chicken served with, dare we say it, world famous friendliness. Now, 31 years later, we’re still serving up both. You could say we’ve upped the ante on food with amazing Southern-inspired, Chef-designed steaks, seafood, ribs and more. But you’ll have to judge for yourself. So come on by and we’ll set you a place at Our Table.

Job Type: fulltime

Education: No education required

Work location: On-site