Dispatcher

Description

Why FCC

• Competitive compensation packages
• Benefits - medical, vision, and dental
• 401K Matching
• Paid Time Off
• Exceptional culture for career building

POSITION SUMMARY

This candidate will be responsible for the coordination of the utilization of drivers, and trucks to create capacity, maximize productivity and ensure prompt, courteous, and efficient service to all customers.

PRINCIPAL RESPONSIBILITIES

• Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
• Prepare, update and dispense the daily route schedule.
• Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick-ups), route completions, and driver locations.
• Ensure route completion via the driver check-in process.
• Courteously interact with customers, as required.
• Report driver performance issues or concerns to appropriate management for resolution.
• Follow all required safety policies and procedures.
• Perform other job-related duties as assigned.

Qualifications

Personal Characteristics

• Behave Ethically: Understand ethical behavior and business practices. Ensure behavior is consistent with these standards and aligns with the values of the organization.
• Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
• Focus on Client Needs: Anticipate, understand and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters. The ability to adapt to changing situations and environments.
• Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations.

Experience and Competencies

• Experience in a customer-facing position.
• Two years of prior experience working as a dispatcher preferred

Education

• High School Diploma

FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate, and retain the best people in our industry, whatever their backgrounds. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.

FCC Environmental Services, LLC is proud to be an equal-opportunity workplace employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Note: If an offer letter is extended you must agree to background authorization and a drug test is required to be taken within 72 hours of the offer letter being signed.