LMS Admin/Content Developer

POSITION SUMMARY:

The Content Developer and eLearning Manager designs and develops relevant and engaging training materials, including videos, eLearning modules, workbooks, instructor guides and job aids. This person also oversees the use of and acts as administrator for our Learning Management System and other technology platforms for Zippy’s Restaurants.

ESSENTIAL FUNCTIONS:

1. Uses multimedia skills to design and develop new learning materials including videos, elearning modules, workbooks, instructor guides and job aids that drive organizational learning and results.

2. Work with Subject Matter Experts (SMEs) to ensure quality and accuracy of all materials.

3. Modifies and updates existing training curriculum, content materials, job aids as needed.

4. Provides support to evaluate, analyze and report on training effectiveness.

5. Track program evaluations and test results.

6. Work with video production and graphic sources to produce final versions of course materials.

7. Responsible for Learning Management Systems configuration & administration.

8. Uploads content, manages learning pathways, runs reports, and enrolls mandatory training.

9. Clearly communicates project status.

10. Coordinate with 3rd party vendors as needed

11. PointofcontactforFieldtotroubleshootandanswerquestions-coordinatingwithITSupport, General Office, Marketing, and HRIS as needed

QUALIFICATIONS:

Scheduling:
• Monday through Friday, 45 to 50 hours per week, but could vary based on business demand

Mental Ability:

• TIme management skills with strong attention to detail; ability to handle multiple tasks

  simultaneously and meet assigned project deadlines in a timely manner

• Strong customer service skills required.

Pre-Employment Requirements:
• Must pass drug screening test & background check

Environment:

• ●  Air conditioned, office environment.

• ●  Occasional off site locations. Safety Shoes will be required.

  CORE COMPETENCIES:

• ●  Customer Focus - Building strong customer relationships and delivering customer-centric

  solutions.

• ●  Tech Savvy - Anticipating and adopting innovations in business-building digital and technology

  applications

• ●  Action Oriented -Taking on new opportunities and tough challenges with a sense of urgency,

  high energy, and enthusiasm.

• ●  Collaborates - Building partnerships and working collaboratively with others to meet shared

  objectives

• ●  Nimble Learning - Actively learning through experimentation when tackling new problems, using

  both successes and failures as learning fodder

  Education:

• College degree

Experience:

• Experience with software design tools such as; Articulate Suite, Adobe Creative Suite (Photoshop,

  Indesign, Illustrator, Premiere Pro), and other similar design software

• Experience building online and in-person courses for adult learners from the ground up

• Experience with multimedia production is a plus

• Experience writing video scripts and video production

  Desired Attributes:

• Demonstrates the company’s Core Values of “Commitment, Humble, Integrity, Passionate,

  Supportive”.

• Self-motivated

• Action-oriented (exercising initiative to follow-up and follow through)

• Detail-oriented

• High level of accuracy

• Ability to work under minimal supervision

• Ability to handle confidential information

• Ability to handle stressful situations

• Team player

  Disclaimer:

  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.