Company Overview

For more than 40 years, Federal Package® has been the preferred contract manufacturer for many of the leading personal care companies. Due to our extensive capabilities and dedication to quality products and services, Federal Package has become the go-to source for companies in the health, beauty and personal care industries searching for all aspects of contract manufacturing including research and development; formulation; blending and filling; decorating and labeling; and health and beauty containers. We offer competitive base compensation, a lucrative bonus structure, comprehensive benefits package, 401K, and many other additional perks.

Job Summary

The Quality Assurance Supervisor is responsible for ensuring timely and effective implementation of all company’s policies, procedures, and activities involved in assuring the quality of manufactured products. This person has close working relationships with other department managers and supervisory personnel in order to meet and maintain product quality, identify, solve and prevent problems affecting product quality, maximize productivity, and comply with regulatory requirements.

Key Responsibilities

• Supervise and direct quality assurance technicians/inspectors who are responsible for enforcing Good Manufacturing Practices and other quality-related policies in order to meet product quality standard.
• Manage the day-to-day Quality Assurance operations, including acting as the primary QA representative for frontline staff.
• Review Production Batch Records and other manufacturing-related documents to verify compliance and record keeping for all mandated manufacturing processes, quality checks, testing, sampling, and sanitation activities.
• Audit quality control of raw materials, packaging components, labels, and finished products to ensure compliance with established specifications and regulatory standards.
• Work with Engineering, Manufacturing Engineering, and Quality Engineering to develop control plans such as inspection plans, first articles, and process validation.
• Create, update, and revise SOPs and Work Instructions for the Quality Unit as well as provide feedback and expertise concerning similar documents to the Production, Sales, and Supply Chain departments.
• Research and involve respective departments to achieve immediate corrective/preventative action response to pertinent customer and internal CAPA's, as required.
• Investigate and document cGMP/process deviations as well as customer complaints and serve on the Material Review Board to disposition non-conforming material.
• Work with Supply Chain to facilitate the return of NCR material to suppliers.
• Generate certificates of destruction to ensure regulated materials (e.g., hazardous chemicals, OTC product labels) are disposed of according to requirements.
• Develop and maintain QA programs complementary to enterprise quality system, corporate objectives and policies.

Minimum Qualifications

• Bachelor’s degree in quality management, engineering, or related field
• 5  Years experience in Quality Assurance, preferably a manufacturing environment
• Working knowledge of quality management systems
• Strong understanding of statistical analysis and process improvement methods

Knowledge, Skills and Abilities

• Self directed with strong organizational skills and attention to detail
• Strong communication, report writing and grammar skills
• Excellent critical thinking ability
• Confident independent decision making
• Strong interpersonal and communication skills, verbal and written