What are the responsibilities and job description for the QA Analyst I position at Fender?
Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally.
We are searching for a QA Analyst I to join our team. In this position you will be part of the product development process, testing our hardware and software products. You will track hardware and software bugs, while verifying fixes as implemented, from project start to release.
Essential Functions:
- Understands software build server methodology and operation
- Supports holistic testing efforts for multiple projects and software releases, including integration, system, regression, performance, and user-acceptance testing
- Collaborates with other Test Leads on large projects, works solo on smaller projects
- Works with QA Manager to create test schedules and plan resources accordingly
- Anticipates possible problems and creates solutions to solve them
- Provides analysis used to make go/no-go recommendations for production releases
- Assists verifying and validating error reports from Tech Support
- Interfacing with Beta testers and gathering info to reproduce issues reported by them
- Authors Knowledge Base articles as required
- Assists maintenance of Top Issue Logs
- Participates in bug reviews
Qualifications:
- Knowledge of Audio Recording, Live Sound, Mixing, Analog and Digital Consoles, Routing and Recording, DAW Systems, Sequencers, Plug-Ins, MIDI Specification, Keyboard MIDI Technology, and Guitar Effects Processors
- Familiarity with at least three, or high-level knowledge of at least one of the following MI applications: Studio One, Logic, Pro Tools, Ableton Live, Cubase, etc.
- Experience installing/configuring Mac, PC, Linux, iOS, Android systems and applications
- Knowledge of networking protocols and audio over Ethernet standards
- Works well in team-based environments as well as independently with little to no supervision
- Possesses these personal attributes: self-motivated, organized, punctual, reliable, is a good verbal and written communicator, problem solver, professional, adaptable
- Field or studio recording experience and/or related technical discipline
Nice to have:
- Executing and coordinating integration, system, regression, and user-acceptance testing
- Experience with formal test tools and common software quality test tools
- Experience using Jira Issue & Project Tracking Software
- Experience using Confluence Team Collaboration or knowledge of how to work with a wiki Experience with SDLC (software development life cycle)
- Knowledge of Google Docs, MS Office, Word, Excel, or similar applications
- Works on concurrent projects, activities, and tasks under time constraints
- Agile/Scrum methodology
- Scripting/Coding in C, Lua, Ruby, Java, etc.
- Mixing/Mastering in a Production Environment
- Experience testing applications built in Angular web application framework
- Experience performing API testing
- Familiarity with command line interfaces
- Technical Support / Customer Service Experience
About Fender Musical Instruments:
Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.