What are the responsibilities and job description for the Branch Manager position at Ferguson?
Job Description:
Ferguson is the largest wholesale distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S. The company is also a major distributor of HVAC equipment, fire protection systems, waterworks and industrial products and services. Ferguson and its subsidiaries serve customers in all 50 states, Puerto Rico, Mexico and the Caribbean.
Ferguson is currently seeking the right individual to fill an immediate need for a Branch Manager in our Midland , WA location. This position leads local operations of this location which includes a counter and warehouse.
Position Details
- Reports to Area Manager
- Direct oversite of 3 associates
Responsibilities
- Provide leadership for the organization’s customer-facing associates and branch functions
- Develop a team with focus on customer service, policy and strategy implementation
- Run the overall operation of a branch location including hiring, coaching, and scheduling of employees to ensure efficient and quality branch operations
- Maintain inventories at adequate levels, promote sales, and maintain the appearance of the branch
- Build and maintain an environment of engagement by listening to feedback from leaders, associates, and customers and implementing solutions to solve problems
- Analyze store data and identify areas of opportunity, and implement solutions to continuously improve the overall performance of the location
- Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures
Qualifications
- 1 years leadership/management experience is preferred
- Prior industry experience is strongly preferred
- Ability to lead and empower individuals and teams
- Ability to organize, prioritize, multi-task and effectively lead through stressful situations
- Proven track record to use data and metrics to implement effective solutions
- Demonstrated success in problem solving and delivering results
- Strong written and verbal communication skills
- Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and paternal), employee assistance programs, associate discounts, community involvement opportunities, and much more!
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information