What are the responsibilities and job description for the Showroom Manager position at Ferguson?
Job Posting:
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
Ferguson is currently seeking the right individual to fill an immediate need for a Showroom Manager in our Asheville, North Carolina Bath, Kitchen & Lighting Showroom.
Job Details
Pay Range:
$3,918.60 - $8,621.80
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
Ferguson is currently seeking the right individual to fill an immediate need for a Showroom Manager in our Asheville, North Carolina Bath, Kitchen & Lighting Showroom.
Job Details
- Reports to the Area Sales Manager, Cassie Salyers
- 8500 sq ft Showroom
- Direct oversight of 6 associates and will lead the customer service team
- Actively leads day-to-day showroom operations which includes the Showroom team, collaboration with Senior Showroom Manager, Showroom Operations Manager to focus on Showroom Displays, the Clearance Center, revenue growth, margin enhancement, budget targets and process improvement
- Maintain and develop a team including hiring, mentoring, training, scheduling, goals and expectations and development
- Supervises the daily showroom traffic with a wide range of customers to sell a variety of products including lighting, appliances, and high-end fixtures
- Handle budget process activities, review and handles expenses
- Assist customers, both by appointment and walk-ins
- Build and maintain relationships with suppliers as well as be the first point of contact to address and resolve customer complaints
- Attend industry events and/or meetings to be the representative of Ferguson locally
- 1 year of prior sales leadership experience is ideal coupled with sales and customer service experience
- Proven track record to build and implement process improvement / efficiencies
- Ability to initiate and embrace change, mentoring skills and desire to train others
- Ability to work across department lines, manage time and people
- Must have outstanding communication skills; verbal, written and interpersonal skills
- Ability to listen optimally to address problems, anticipate issues and make effective decisions
- Experience in Plumbing Fixtures, Lighting and/or Appliance Retail Sales is a plus
- The ability to take care of a vast array of customers with varying levels of product knowledge
Pay Range:
$3,918.60 - $8,621.80
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
Salary : $3,919 - $8,622
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