Case Management Site Coordinator

Join Fernbrook Family Center, a leading mental health service provider in southern Minnesota, dedicated to transforming lives through innovative therapy services. We are seeking passionate individuals to join our team and make a difference in the lives of those we serve. If you are looking for a rewarding career in a supportive and dynamic environment, consider applying to be part of our team at Fernbrook Family Center.

Job Summary The Site Coordinator provides administrative oversight, clinical support, and guidance to staff in their designated program(s).

Supervisory Responsibilities The Site Coordinator supervises and directs staff within their program(s).

Reasonable Accommodations Fernbrook values an inclusive, accommodating work environment and prioritizes employees with lived experiences that reflect the populations we serve. Reasonable accommodations are available for individuals with disabilities.

Position Type and Expected Hours of Work

• Flexible hours generally between 7:00 am – 7:00 pm.
• Travel to client homes, community settings, and Fernbrook offices.
• Salary staff: 40-43 hours per week, with potential for additional hours.
• Hourly staff: up to 40 hours per week, with overtime requiring preapproval.

Duties and Responsibilities

• Guide and support staff, manage performance, and address retention issues.
• Ensure appropriate staffing levels and collaborate on training new staff.
• Review and approve documentation for compliance.
• Assign and monitor caseloads with the Site Director, manage the waiting list, and inform clients and families about service delivery timelines.
• Communicate with the Site Director regarding client priorities, program needs, and staff issues.
• Foster a positive work environment to attract and retain a diverse workforce.
• Identify and support staff development opportunities.
• Manage and facilitate team meetings.
• Deliver services per the applicable position description.
• Manage program budgets and grant requirements.
• Communicate and reflect Fernbrook's mission internally and externally.
• Ensure compliance with agency policies and regulatory requirements.
• Perform other duties as assigned.

Required Skills/Abilities

• Ethical decision-making skills.
• Maintain professional boundaries.
• Seek support as needed.
• Independently manage schedules and task deadlines.
• Communicate effectively with internal and external staff.
• Work independently and as part of a team.
• Seek and apply direction and feedback.
• Willingness to learn and expand clinical knowledge.
• Proficiency in using computers and basic software programs.
• Commitment to Fernbrook's core values and mission.

Physical Demands

• Prolonged periods of sitting and computer work.
• Physical stamina to work consistently with children and adults.
• Occasionally lift up to 15 pounds.

Education and Experience

• Reliable transportation, valid driver's license, valid automobile insurance, and acceptable driving record.
• Pass a criminal background check based on agency and Department of Human Services requirements.
• Meet the qualifications of a Mental Health Practitioner or Case Manager.
• Experience in providing mental health services to children and adults.

Preferred Education and Experience

• Bilingual.
• Master’s degree in a mental health professional discipline.
• Experience in supervision and/or leadership.

EEO Statement We are an Equal Opportunity Employer and do not discriminate based on various factors.

Other Duties This job description is not comprehensive and duties, responsibilities, and activities may change with notice.