What are the responsibilities and job description for the Field Service Technician position at FESCO?
Field Service Technician
Overview
FESCO is hiring Field Service Technicians responsible for troubleshooting, diagnosing, and repairing commercial kitchen & refrigeration equipment at our customer locations. Our Technicians also provide preventative maintenance (PM) inspections and respond to emergency service calls on equipment including ovens, fryers, steamers, warmers, dish cleaning equipment, walk-in freezers, reach in coolers etc.
Job Responsibilities
- Troubleshoot, diagnose, and repair cooking & refrigeration equipment
- Treat customers and employees with respect, courtesy and professionalism
- Complete service calls in a timely manner
- Communicate effectively with customers, manager, dispatcher, and sales
- Participate in on-call rotation schedule
- Identify new customers and additional opportunities within existing accounts
- Maintain service vehicle
- Order parts and complete required paperwork
- Attend training sessions
- Other duties as assigned
Qualifications
- Previous experience cooking, refrigeration, or HVAC equipment service (or related military) experience
- Strong electrical, electronic, and mechanical skills
- Extremely strong customer communication skills
- 100% dedication to working hard, being on time, and staying organized
- Maintain a good personal appearance
- Pass Drug Screen and Background Check
- Maintain a Valid Driver License with a good driving record
FESCO is the premier provider of equipment service for the foodservice industry. With more than 30 years of dedicated service, we know foodservice inside and out. Our vision is to be the most reliable source of service management solutions for the foodservice industry. Let us know if you want to be part of our team! To learn more, please visit us at: https://www.fesco-tenn.com/
FESCO welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
FESCO is a division of Unlimited Service Group “All Unique All United.”
Salary : $47,400 - $60,000
