Head of Program Management (Remote - USA)

THE COMPANY

FEVO’s mission is to rehumanize online shopping — by which we mean, “make it engaging and fun rather than lonely and isolating.”

We are doing that by building innovative, highly social e-commerce tools for the biggest brands in the world, allowing their shoppers to interact with the people they care about throughout the purchase process. Our team is made up of innovators and self-starters who move fast, love what they do and consider the status quo a sworn enemy. We are currently the dominant market leader in live events and entering expansive new categories including fashion, luxury, retail, beauty, home and travel.

THE ROLE:

We are looking for an experienced and strategic Head of Program Management to lead and oversee our global project management functions. The ideal candidate will have a proven track record of successfully managing complex technology projects, leading cross-functional teams, and driving program delivery with a focus on best practices, quality, program planning/tracking and reporting, efficiency, and customer satisfaction.

Your responsibilities will include:

- Developing and implementing program management strategies, policies, and procedures to ensure successful project delivery.

- Leading and mentoring a team of program managers, providing guidance and support to ensure the successful execution of projects.

- Collaborating with cross-functional teams, including engineering, product management, and sales, to align project goals with overall business objectives.

- Defining and monitoring key performance indicators (KPIs) to assess and improve program effectiveness and efficiency.

- Identifying and mitigating risks, and proactively addressing issues to ensure timely delivery of projects.

- Establishing and maintaining strong relationships with key stakeholders, both internal and external.

- Driving continuous improvement initiatives to enhance program management processes and methodologies.

• Freedom to personally drive innovation and results.
• The opportunity to flex your most creative muscle and make cool things that bring joy and delight.
• A truly team-oriented highly collaborative environment where self-motivation and camaraderie are highly rewarded.
• Work from anywhere and be able to meet up with your team at FEVO’s gorgeous HQ in the Meatpacking District, NYC.

• 5 years of prior experience of leading global program management, with a track record of successfully developing and launching successful product and program management portfolios.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization.
• Proven experience in developing and implementing program management best practices.
• Expertise in portfolio management and the ability to define and communicate best practices.
• Proficient in project management tools such as Jira and Monday; experience in leveraging these tools for efficient project execution.
• A passion to build strong relationships with stakeholders, industry        experts, and partners to lead, define, represent, and communicate program and product portfolios.
• Ability to thrive in a fast-paced and dynamic environment.

• Strategic Planning
• Develop and implement a global program management strategy aligned with the organization's overall strategic objectives.
• Work closely with executive leadership to ensure that program initiatives contribute to the achievement of broader business goals.
• Team Leadership
• Lead and manage a global team of program managers, providing guidance, mentorship, and support.
• Foster a collaborative and high-performance culture within the program management team.
• Program Oversight
• Oversee the execution of multiple programs and projects across different regions, ensuring alignment with organizational goals and objectives.
• Monitor program progress, identify risks, and implement mitigation strategies.
• Stakeholder Management
• Establish and maintain strong relationships with key stakeholders, both internal and external, to ensure effective communication and collaboration.
• Work closely with cross-functional teams, including product development, marketing, sales, and finance.
• Resource Management
• Allocate resources efficiently across various programs to optimize productivity and ensure successful project delivery.
• Collaborate with resource managers and project managers to address resource constraints and prioritize critical initiatives.
• Risk Management
• Identify potential risks and issues related to global programs and develop strategies to mitigate these risks.
• Implement risk management processes to minimize the impact of unforeseen challenges.
• Quality Assurance
• Establish and maintain program management best practices and quality standards.
• Implement continuous improvement initiatives to enhance program management processes.
• Budget Management
• Develop and manage budgets for global programs, ensuring effective financial control and resource optimization.
• Reporting and Analytics
• Provide regular updates and reports to executive leadership on the status of global programs.
• Use data and analytics to evaluate program performance and make data-driven decisions.
• Technology Utilization
• Leverage project and program management tools, such as Jira, Monday, or other relevant platforms, to streamline processes and enhance collaboration.
• Compliance and Governance
• Ensure that global programs comply with relevant regulations, industry standards, and internal governance policies.
• Continuous Improvement
• Drive a culture of continuous improvement within the program management function, seeking opportunities to optimize processes and enhance efficiency.

• Exempt, Base salary of $200-245K per year
• Stock option program
• Flexible PTO
• Generous benefits package including health and dental
• Stipends for attending live events, WFH, training
• Parental leave
• Paw-ternity leave for adopting a pet
• Access to state-of-the-art office in NYC’s Meatpacking District
• Flexible work location (work remotely, in NYC HQ, or a hybrid approach)

• A bunch of hand-holding
• Rigid thinking or methodologies
• Bureaucratic BS
• Bored

FEVO provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To Staffing and Recruiting Agencies: Our company does not accept unsolicited CVs or applications from agencies. We are not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.