Associate Director, Campus Recreation Operations

Job Summary The Associate Director for Campus Recreation Operations reports to the Director of Campus Recreation, and is a member of the senior leadership team for the department. The Associate Director of Campus Recreation Operations provides strategic leadership and management for the business and facility operations within Campus Recreation, which includes oversite of six facilities, member services, facility reservations and rentals, special events, aquatic programming, and risk management. Florida Gulf Coast University is committed to establishing and maintaining an inclusive working and learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of the campus life reflect a diverse, multi-cultural, and international worldview. At FGCU, we collectively stand against any individual or group that practices any form of racism, discrimination, intolerance, hate expressions, or disrespect. We are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, religious beliefs, abilities, ages, gender identities, sexual orientations, socio-economic status, cultural traditions, family statuses, and military backgrounds. FGCU strives to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our University stronger. The University community recognizes the importance of a diverse and inclusive institution and holds these ideals as paramount for the current and future success of the institution. We seek colleagues who promote and embrace diversity, equity, and inclusion. We encourage individuals from diverse backgrounds to apply for this position as we believe that our University will grow and move forward through a commitment of equality for all. Job Description Typical duties include but are not limited to: Oversees the planning and administration of facility and business operations for Campus Recreation. Provides direction, leadership, and ongoing development and training to staff. Establishes performance goals and metrics to evaluate success of assigned areas of responsibility. Develops and implements risk management, safety, and continuity of operation plans. Ensures all safety practices are followed. Development and implementation of policies, procedures to ensure effective operations. Develops and manages program area operating budgets to ensure program alignment with fiscal allocation. Facilitate all annual, continuing, and one-time vendor agreements and contracts with Procurement Services. Serves as department expert and contact for all departmental technology systems, including Fusion, Shift4, Connect2, When2Work, Earth Networks, Fitness Asset Manager, Key Watcher, Hy-Tek Meet Manager, and Social Tables. Develops and implements assessment tools. Conducts surveys, analyzes data, and prepares reports. Monitors and evaluates program effectiveness. Maintains, schedules, and manages all department capital improvements, major maintenance and facility project plans, and custodial schedules. Ensures aquatic facilities are operating and in compliance to the Florida Department of Health regulations, USA Swimming rules and regulations, and NCAA Swimming & Diving standards. Serves as convener of the Lee County/FGCU Aquatics Center Advisory Board. Reviews and evaluates the implementation of aquatic programs. Maintains oversight of all facility scheduling, event coordination, facility use agreements, certificates of liability insurance, and event billing, in compliance with University regulation and policy. Provides direction for a fee-based membership program. Provides direction for department special events and collaborative events with other university departments. Serves as a liaison with internal and external constituents. Assists with short- and long-term strategic planning and management of Campus Recreation programs. Serves as member of the department’s leadership team. Serves as essential personnel and provides assistance in the event of an emergency on campus. . Other Duties: Other job-related duties as assigned. Assists with special projects as assigned. Serves on assigned campus recreation and university work teams and committees as needed. Additional Job Description Required Qualifications: Bachelor’s degree from an accredited institution and six years of full-time experience with two years of supervising full-time professionals in university recreation, facility management, business operations, and/or aquatic facility and program management or Master’s degree from an accredited institution in and four years of full-time experience with one year of supervising full-time professionals in university recreation, facility management, business operations, and/or aquatic facility and program management. Current CPR, First Aid, and AED certifications or able to obtain within three months of employment. Any appropriate combination of relevant education, experience, and/or certifications may be considered. Experience operating a personal computer and proficient in Microsoft office (Word, Excel, and Outlook). Valid driver’s license. Preferred Qualifications: Master’s degree from an accredited institution in Recreation Management, Sports Administration, Higher Education, or closely related field. Eight years of full-time professional experience in higher education campus recreation setting with an emphasis on facility management. Demonstrated experience in policy and procedure development, risk management, capital improvement projects, managing large budgets, and exceptional literacy in campus recreation software programs. Knowledge, Skills & Abilities: Knowledge of collegiate recreation, facility management, business operations, and aquatic programming. Knowledge of student intellectual, emotional and social development theory, techniques and research. Knowledge of safety guidelines for recreation programming and risk management planning. Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources. Excellent interpersonal, verbal, and written communication skills. Excellent organizational skills and the ability to prioritize and complete simultaneous projects. Ability to establish collaborative and strategic relationships with a diverse group of colleagues, students, and partners. Ability to exercise a high degree of independent judgment in the establishment, interpretation, application, and enforcement of all rules, regulations, and policies. Ability to effectively manage the work of others by providing information, guidance, and motivation. Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational structure. Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes equity and inclusion. Pay Grade: 17