Director, Digital Platforms

Fidelity Investments Careers
Durham, NC Full Time
POSTED ON 12/3/2021 CLOSED ON 2/7/2022

What are the responsibilities and job description for the Director, Digital Platforms position at Fidelity Investments Careers?

Job Description:

Are you passionate about making more of a difference in people’s lives? Fidelity Charitable is actively seeking an expert digital leader to drive key initiatives as product owner evolving the next generation giving platform. This role will develop and implement strategies using digital assets and technology to connect donors, support representatives, advisors, prospects and non-profits. The leader in this role will logically scale the Fidelity Charitable ecosystem enabling donors to more easily access and engage with causes we care about, while enabling Fidelity Charitable to better support donors and their advisors in the process. The role is based in Durham, North Carolina.

The Team

The Agile Office team works with User Experience, Technology and Business Stakeholders to ensure the online experience not only delivers a phenomenal user experience, but also drives business goals and value to the market as soon as possible. Fidelity Charitable is rapidly redefining to accommodate its tremendous current and future growth. Your efforts will support this by recommending and driving digital solutions in support of the Charitable mission – but more meaningfully, the goals and aspirations of Fidelity Charitable donors

The Expertise and Skills You Bring

  • Proven experience with optimally delivery of digital solutions applying product management & development, business/system analysis skills.

  • Work closely with Platform Team to define product roadmap, prioritize platform backlog, and define a Minimum Viable Product

  • Coach Product Owners throughout agile process, ensuring user stories and business acceptance criteria meet business requirements and user expectations

  • Coach analyst community so that they can demonstrable ability to turn opportunities into action through business and systems analysis

  • Embody a platform attitude, with a clear focus on building products for scale.

  • Using data to make decisions, opting for significant outcomes over outputs.

  • Dedication to developing your craft and growing your skills.

  • Helping to prioritize system modernization efforts, translating their value to our customers.

  • 8 - 10 years product management/development and/or business systems analysis experience, with digital focus

  • A passion for innovation and big picture thinking, while also being able to comprehend and communicate details of feasibility and delivery

  • A background in agile methodologies at scale and experience with value-based priority method

  • Ability to mentor and coach Agile office associates (product owners, analysts etc.)

  • BA or BS, MBA a plus

Certifications:



Company Overview

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.


Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning and growth so you can build the career you’ve always imagined. We welcome associates from different backgrounds and with different perspectives to help us innovate and make a difference for our customers and our communities.

We invite you to Find Your Fidelity at fidelitycareers.com.


Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.

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