Senior Manager, Product Management

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Sr. Manager, Business Analysis-Brokerage Go To Market/Look Ahead

Do you want to be part of a team that transforms the trading and investing experience for its customers and defines the future of brokerage products and experiences that will surpass our competitors? Are you an analytically minded individual who is intellectually curious, thinks critically, takes initiative, and has a passion for learning new skills? Come join a world-class brokerage team and work in an agile way to help create the best customer experiences and go-to-market strategies in the Financial Services industry.

Preferred location for this position is Smithfield RI, but will consider other locations for the right candidate.

This position will be hired at a Sr. Manager Level.

The Team

The Brokerage Chapter works within PI in the Brokerage & Service Operations (BSO) domain. Our mission is to improve the existing Brokerage Trading Experience of PI Customers including providing outstanding digital experience (Mobile, Fid.com, Active Trader Pro), investment tools, brokerage operational support and other services to clients who are independent investors.

You will be part of on an agile inter-disciplinary Customer Experience Strategy and Research Squad (e.g., product development, analytics, UXD, marketing, research, etc.) within the Core Brokerage product area. This Squad is responsible for defining and executing the strategic research and user experience design roadmap for the Brokerage business.

Your Role

As a member of the squad, you will leverage your Brokerage experience and knowledge to help transform the end-to-end experience for our self-directed customers. This role will combine strategy and implementation with ownership of end-to-end solutions-you will identify and define business problems, use experimentation, test and learn strategies, and implement solutions, while considering how to best optimize the channel resources. You'll leverage your strategic product and business expertise to drive alignment around the current state experience, as well as uncover key innovation opportunities for the future. This position requires an ambitious thinker and collaborator who demonstrates analytical thinking, a passion for data, active listening, and champions continuous improvement. You need to be able to understand where industry is going to inform capabilities and client experience. And will be accountable to help expand and best support the customer base with latest capabilities being brought to market.

The Expertise You Have

The ideal candidate has 10 years of proven experience in Financial Services

• Demonstrated knowledge of business analysis techniques, strategy formation and implementation.
• Agile mentality: experience with Jira, Confluence, Mural or similar Agile backlog management tool preferred
• Background in brokerage, stock and options trading preferred
• Project management or product development experience a plus
• BA/BS required
• Series 7, 63 preferred

The Skills you bring

• Outstanding listening, verbal, and written communication skills-ability to write clear, concise product documentation and communications
• Strong and reliable analytical skills and ability to apply critical thinking skills and understand complex customer needs and be able to translate them in stories with measurable acceptance criteria
• Enjoy solving problems and able to resolve conflicts through strong mediation skills
• Ability to find opportunities for innovation and taking thoughtful risks to get the work done better and faster

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Please see below for the salary range for work locations in Colorado only:

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Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:

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Please see below for the salary range for work locations in California only:

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Please see below for the salary range for work locations in Washington only:

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Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working."

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.