Manager, Strategic Control and Design

Job Description: Role The Workplace Investing Strategic Control and Design Manager/Sr. Manager is responsible for the proactive identification of risk and establishment of systemic controls to mitigate gaps in the control environment. You will work with teams' from all WI operational areas, as well as Risk, Audit, Compliance, Systems and Agile Squads to evaluate processes and controls to identify and mitigate key risks to improve our control environment and our customer experience. Expertise and Skills You Bring Quickly grasp sophisticated processes and assess risk across the entire WI Caps organization. Document process and control workflows and identify risks and control gaps within these processes. Analyze loss and incident data to identify themes and prioritize opportunities for improvement. Prepare and deliver presentations. Influence the organization in making process, quality, and control improvements. Partner with operations to ensure opportunities are appropriately prioritized and implemented. Use data analytics for issue identification through creative thinking and automation. Collaborate with the robotics and other automation teams to ensure controls and processes are efficient and manual processes are minimal. Drive improvements and risk reduction efforts. Use conceptual and creative thinking; interpersonal understanding; analytical skills. Ability to work in a fast-paced environment. Research the associated risks, regulations, and service levels in order to define improvements and standard operating procedures for quality controls. Bachelor’s degree required. 5-8 years’ of experience evaluating, designing and improving controls (i.e., audit, risk or operations/quality management). Data analysis experience is a benefit (e.g., SQL, Alteryx, Power BI, SAS, Tableau, Python). Proven project management and leadership capabilities. Professional quality/risk/audit/compliance/technology-related certifications are a benefit (e.g. Six Sigma, CPA, CIA, CISA). Actively perform dedicated and targeted data analysis to identify risks for management. Strong coordination with key business partners will be required to obtain data sets and confirm results of the analysis. Ability to balance multiple projects and tasks simultaneously within a tight timeframe. Knowledge of WI operational processes, controls, and associated risks, is preferable. Strong presentation, written and interpersonal communication skills. Critical thinking and problem-solving skills. Teammate and leader who constructively works to achieve team goals and provide departmental thought leadership. Ability to collaborate with business partners to build consensus and influence/prioritize outcomes. Employ current and emerging data analysis tools and techniques. Team Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. For roles based in the US : Visit myHR and search for “accommodation” to review Fidelity’s Reasonable Accommodation for Disabilities Policy. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by completing the Accommodation Request Form on myHR, or by calling 800-835-5099, prompt 2, option 2. Certifications: Category: Risk At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy