Field Service Technician

Fidia Co
Rochester Hills, MI Full Time
POSTED ON 11/19/2022 CLOSED ON 3/10/2023

What are the responsibilities and job description for the Field Service Technician position at Fidia Co?

Global milling machine and numerical control company searching for an individual with education/experience in CNC machine repair.

Job Title: Entry Service Engineer

Status: Full-time

Type: Permanent position

Education: Degree preferred but not required

Experience: 2 Years

Salary: $35,000 starting

Benefits Offered by Fidia Co.:

Fidia Co. offers its employees a wide array of benefits, included but not limited to the following:

· Ten paid holidays each year**

· Vacation and personal days accrued**

· Health insurance**

· Dental insurance**

· Vision insurance**

· Short-term disability to qualified individuals**

· Life insurance**

· 401(K) retirement plan**

**All benefits available on the first of the month after 30 days of employment.

Performance Reviews:

All Fidia Co. employees are eligible to receive annual performance reviews.

About Fidia Co.:

Fidia S.p.A., founded in 1974, develops, manufactures and sells Numerical Controls, Drives, and Milling Machines for molds and dies, and aerospace applications. Based in Turin, with three manufacturing plants in Italy, two Joint Venture locations in China, and seven Subsidiaries overseas, the Fidia Group employs about 340 people and reached almost $68 million in sales in 2015.

Fidia S.p.A. is, since its creation, among the leaders in the field of Numerical Controls for the milling of complex surfaces. The high-speed milling machines product line was launched in the early nineties and rapidly gained a strong position in the mold and dies sector.

Technological know-how, constant innovation, product quality, highly skilled human resources, an international business presence, and operation in a sector with a high growth potential: these are the critical factors behind Fidia's success.

Fidia Co. was set up by Fidia S.p.A to sell and provide technical support for all the Fidia Group products in the U.S.A. and Canada.

At Fidia Co., we pledge to provide distinctive quality and high-level customer service as we strive to gain the respect and trust of our customers, suppliers, and partner vendors. We are committed to quality and unparalleled customer service in all aspects of our business. As part of the team, we hope future employees will discover that the pursuit of excellence is a rewarding aspect of a career here.

Required Qualifications:

To qualify for this position, all candidates must meet the following requirements:

· Excellent communication and organizational skills required;

· Valid Drivers License and able to obtain a passport;

· Ability to perform repetitive tasks;

· Ability to multi-task;

· Must be self-motivated;

· Willing to travel up to 80% of time;

· Have Basic Electrical skills;

· Can safely use a Multimeter;

· Have a minimum of 2 years of experience;

· Be willing to work overtime;

· Lift 30 pounds;

· Must have basic computer skills (Windows, Microsoft Office, etc.).

· Pass random drug testing

Position Responsibilities:

Ideal candidates will be capable of completing all of, but not limited to, the following:

· Travel to customers to evaluate problems and repair;

· Provide customers with explanations to issues when asked;

· Communicate with office to have proper parts or services quoted;

· Maintain office applications with timing and notes of service interventions;

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: On the road

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