Protection Services Officer

Our Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history.

Under the direct supervision of the security shift supervisor, performs a variety of protective, service and courtesy duties, including complex and special duties requiring above average initiative, judgment, and specialized knowledge or skill. Provides a safe and secure environment for visitors, staff, and the Museum collections.

Duties and Responsibilities:

• Take the lead in an emergency situation.
• Must have the ability to work well with other Team Members in order to achieve departmental goals
• Provide general information to the public in a courteous manner.
• Observes, assists and controls when necessary visitor access in the Museum.
• Protect the collections, serves as a deterrent to acts of vandalism or violence.
• Assists with crowd control at Museum entry points, patrols premises, as directed to protect FM property.
• Reports activities in order to maintain order and protect Museum property, visitors, and staff.
• Maintains a post at assigned entrances to screen incoming personnel, maintain sign-in and sign-out logs, as well as badging process for persons entering the Museum
• At specific times, locks and unlocks specified Museum entrances, areas and exits
• Responds to requests for assistance and evaluates appropriate courses of action, including investigation and explanation of policies and procedures
• Respond to emergencies, such as fires, evacuation implementations or employee and/or visitor injuries
• Complete incident reports
• Administer First Aid CPR/AED/Stop The Bleed in the event of any major medical emergencies.
• Serves as backup to the shipping and receiving staff, Access Control, Mail Center and the freight elevator
• Performs duties in the Security Console, which includes daily inspection of security cameras, alarms, communication system and recording devices for the Museum
• Assist with the on-the-job trainings of new security officers
• Follows all instructions and adheres to all policies and procedures as presented in the Policy Manual
• Services supervisors as needed

Qualifications:

• Associate’s degree or equivalent
• Three or more years of security experience
• Have the ability to work under pressure and take charge in rapidly escalating situations
• Strong Computer Skills such as Gmail, Google Calendar etc
• Flexible with the schedule and may be required to assist with staffing assignments on other shifts
• Be able to stand and/or walk for extended periods of time
• Respond quickly to alarms and/or emergencies
• Climb ladders
• Lift or move equipment such as packages, cables or parcels
• Must be able to lift or carry 20 or more pounds

Important Note: In order to protect the health and safety of our employees, guests and their families, the Field Museum is requiring all employees to be fully vaccinated against COVID-19. Requests for exemptions from the vaccine will not be considered as given the nature of this position, we are unable to provide an accommodation for anyone who has not been vaccinated.

The Field Museum is an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other protected class. We strive to create a working environment that is free of all forms of discrimination and one that promotes human dignity and mutual respect among all staff. We believe every member of our organization enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, to identify challenges, and to discover, design, and deliver solutions.

The Field Museum strives to ensure that our career website and recruiting process are accessible to all. If you are unable or limited in your ability to use or access our online application, or if you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accessibility@fieldmuseum.org