Director of Retail Sales

In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available.

Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.

Director of Retail Sales 
As Director of Retail Sales, you will be responsible for proposing, establishing, and implementing the 
general strategy for retail sales development in the US and Canada. You will work closely with our store 
teams ensuring they are set up for success to execute our sales strategy and closely with the executive
team. You will be responsible for adding revenue and strategic relationships to our business, developing 
and guiding the implementation of the specific business plans, achieving profitability and sales targets. 

Responsibilities
• Trains and develops managers in all aspects of the business including clientelling, brand fit, 
hiring, performance evaluations and disciplinary actions.
• Finds new sales driving opportunities within the stores and through other partnerships 
externally. 
• Responsible for new store openings including, but not limited to finding locations, working with 
developers, partnering with the merchant team to ensure right product and hiring the team. 
• Develops, obtains approval, and implements annual business plans based on budget forecasting 
and industry analysis.
• Responsible for business analysis and monthly financial reforecasting by store, and maintaining
all financial aspects relative to the retail P&L. 
• Participates in seasonal product launch meetings to merchandise the assortment for the retail 
channel.
• Work closely with Merchant and Planning teams to ensure stores are merchandised to meet our 
sales plan goals. 
• Work closely with Visual Merchandising team to ensure the vision of our Brand translates to the 
stores and train associates to meet these standards.
• Develops and implements procedures for purchasing equipment, supplies, etc.
• Interacts with Filson leadership to implement vision, mission and company values.
• Ensures alignment for company goals to the vision for the company. 
• Researches ongoing marketing trends for the retail store industries to determine pricing, and 
develops and implements plans to maximize sales in order to meet or exceed goals and 
objectives.
• Reviews operational records and reports on a daily basis and works with managers to analyze 
and improve projections of sales and profits to meet budget targets.

Qualifications
• A minimum of six (6) years in successful business management at a Director level in retail 
operations required, with experience managing multiple locations. 
• Must be familiar with back office operations and able to make adjustments as necessary to meet 
business goals.
• Must have supported or led new store opening processes.
• Demonstrated ability to communicate effectively with employees, the general public and all 
levels of management including board members, maintaining professionalism and respect.
• Ability to lead and direct the work of others, while managing performance to optimum levels.
• Must be well organized with excellent attention to detail and ability to coordinate various 
projects.
• Must have working knowledge of computers and software associated with a retail operation and 
experience Microsoft Office Suite.
• Working knowledge of inventory and cost control systems.
• Must possess working knowledge of the accounting process, including financial statements, 
budgets, accounts receivables/payables, inventory, debits, and assets as required.
• Must be able to travel at least 25% of time

Physical Requirements:

• Able to sit and work at desk and operate a computer for several hours at a time.
• Use hands and fingers to use computer
• Reach up, across, or down to retrieve resources
• See, talk, and hear
• The employee is occasionally required to stand and walk
• The employee is occasionally required to move or lift up to 10 pounds
• Specific hearing abilities required by this job include the hearing voices through telephone handsets or headsets and through general face to face conversation
• Specific vision abilities required by this job include the ability to read information on a computer screen or on a printed page

Note:     This job description is not meant to be all-inclusive.  Employee may be required to perform other duties to meet the ongoing needs of the organization.

 Filson is an equal opportunity employer.  We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law.  Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.