Human Resources/Office Manager

My Senior Health Plan (MSHP) is an award-winning Medicare Insurance brokerage that has recently opened its second office in the Brentwood area of Nashville, TN. MSHP has been in business for nearly 20 years, and we pride ourselves on providing the best possible solutions for our clients. We have established ourselves as senior advocates and we have put together a team of professionals that truly value our clients and the senior community.

MSHP is looking for an experienced professional with a strong background in office management and human resources to join our Team. The ideal candidate is someone who believes in first-class customer service, internally and externally. We are the industry leader in the nation for Senior Health Insurance because we genuinely care about our clients. If you want to work with a for-profit company that feels like a non-profit company, this is the place for you! This is a career that will leave you feeling like you have made a positive contribution to society.

The HR/Office Manager will be responsible for people management and project management at the Brentwood Office and work collaboratively with the San Diego HR/Office Manager in making strategic decisions and rolling out plans of action. Having a firm grasp on the fundamentals of human resources and people management, being well organized, and being able to multitask will be ideal attributes for aspiring candidates.

In addition to HR responsibilities, this HR/Office Manager will work alongside upper management on strategic planning and will have some leadership duties. The HR/Office Manager will carry out the daily activities of the Human Resource Department including recruitment, training & development, and disciplinary actions & terminations. Additionally, they will focus on delivering HR services that meet or exceed the needs of employees and enable business success, as well as ensure compliance with all applicable laws, regulations, and operating procedures.

The qualified candidate must have a seasoned knowledge of TN (and ideally CA) Wage & Hour, and all labor laws.

The Human Resources Manager is responsible for all or part of these areas:

• Active full-cycle recruiting and staffing logistics;
• On-boarding, orientation, reviews, disciplinary meetings, and terminations;
• Creating, conducting, monitoring, and tracking training (through both managing LMS system and in-person)
• Employee development and engagement;
• Employment and compliance to regulatory concerns and reporting;
• Policy creation, development and implementation;
• Employee relations meetings and follow-up documentation;
• Employee communications and reminders;
• Payroll and timecard approvals;
• Compensation and benefits administration;

The Human Resources Manager originates and manages HR practices and objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.

The Human Resources Manager also creates and implements policies, and programs; and assists, advises and reports to upper management about Human Resources issues.

The Human Resources Manager is also responsible and accountable for the development of the Human Resources Department.

The Office Manager role encompasses these additional responsibilities:

• Coordination with IT and 3rd party vendors as needed;
• Set up of work stations and ordering equipment for new hires;
• Overseeing the daily operation of the office and ensuring employee compliance with company policy;
• Ordering supplies for the office;
• Create a positive, supportive and productive work place culture;

Requirements:

• Bachelor’s Degree;
• 5 years of management experience;
• 5 years of human resources experience in Tennessee required (ideally with experience in both CA & TN);
• 3 years’ experience in Talent Acquisition and Full Cycle Recruiting
• Advanced proficiency with Microsoft Office Suite;
• Excellent interpersonal and coaching skills.
• Evidence of the practice of a high level of confidentiality.
• Strong organizational skills
• Excellent command of written English with copy accuracy;
• Sound understanding of TN and CA wage and hour laws;
• Sound understanding of TN and CA labor laws.
• Full Time, onsite – this is NOT a remote role

* It is imperative in this position that you are experienced with difficult employee conversations and have a strong management background*

Benefits:

• Competitive salary and annual bonus
• 401(k) with company match
• Generous profit sharing program
• Medical, Dental, Vision & Life insurance benefits – 70% Employer paid for the subscriber!
• Paid Vacation
• Paid holidays
• Positive work environment
• Cohesive team environment

My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.

• All offers of employment are contingent upon successfully passing a pre-employment drug test and background check.

My Senior Health Plan* participates in E-Verify.*