Operation specialist

Position Summary : The Deposit Operations Specialist is responsible for monitoring and processing all items related to the Deposit Operations function of the Bank.

Assists bank's internal and external clients with general deposit service inquiries and helps resolve issues. The Deposit Operations Specialist is familiar with general concepts, practices and procedures within the Deposit Operations function.

Essential Job Functions :

• Reviews new accounts opened, bank wide, for accuracy and completeness and compliance with established industry standards.
• Ensures documents are appropriately categorized and scanned; creates or changes categories as appropriate.
• Ensures exceptions are cleared within established deadlines for review.
• Reviews and mails address change notices (new and old) and compares to change of address report (DP02150) with notices to be mailed.
• Internal and external support for on-line banking to include consumer and business on-line banking and bill pay.
• Internal and external support for mobile deposit, Zelle, ACH, tokens, remote deposit capture and wire transfers.
• Uses FIS fraud detection tool to validate incoming check clearing.
• Reconciles deposit related general ledger accounts and processes general ledger journals.
• To maintain adequate coverage, provides back-up support for other positions within department.
• Required regular attendance at the FineMark location designated in this job description, during regular business hours, or assigned hours for the position, is required.

This is not a remote-work position.

• High school graduate or equivalent; three to five years banking / deposit operations experience
• Prior experience with FIS preferred
• Propensity to provide exceptional client service
• Proficient with mainframe, word processing and spreadsheet software programs is required
• Excellent written and verbal communication skills

ADA Job Description : The physical requirements and activities described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements. This position primarily requires sedentary work; exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Walking and standing are required only occasionally.

Physical Activities. The following physical activities are frequently required : talking is required to express or exchange ideas by means of the spoken word and hearing, with or without correction, is required to perceive the nature of sounds at normal speaking levels.

The use of fingers is frequently required to pick, pinch, type (e.g., keyboard) or otherwise work, primarily with the fingers rather than with the whole hand as in handling.

There is frequent repetitive motion which requires substantial movements (motions) of the wrists, hands, and / or fingers.

This position may occasionally require that a person climb, balance, stoop, kneel, crouch, crawl, reach, push, pull, lift, grasp and / or feel.

Visual Acuity Requirements. Close visual acuity and the ability to adjust focus, with or without correction, are required to perform activities such as, viewing a computer monitor or written materials and documents;

reading; writing; preparing and analyzing data and figures; transcribing; close visual inspection. Some distance vision and color vision may be necessary.

Environmental Conditions. A person is not substantially exposed to adverse environmental conditions and only exposed to moderate noise;

they may occasionally work near moving mechanical parts or machinery such as a copier / printer.

FineMark National Bank & Trust complies with the Americans with Disabilities Act (ADA) and the Americans with Disabilities Amendments Act (ADAAA).

During the interview process, you may be asked questions concerning your ability to perform job-related functions. As an equal employment opportunity (EEO) employer, FineMark National Bank & Trust adheres to a policy of making employment decisions without regard to race, color, religion, sex, national origin and status as an individual with a disability or protected veteran.

We assure you that your opportunity for employment with FineMark depends solely upon your qualifications.

FineMark is a Drug-Free Workplace. Before hire, drug tests are conducted for all positions. Drug and alcohol tests may be conducted during employment.

You may request a copy of FineMark National Bank & Trust's Drug-Free Workplace Policy by contacting 239.461.3896

Last updated : 2024-10-01