Position Highlights :
About Firelands Health :
Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.
Firelands Health is the area’s largest and most comprehensive resource for quality medical care. We are big enough to care for you, and small enough to care about you .
We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents.
Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.
Our Core ACE Values : Attitude : We choose to be positive and inclusive every day. Commitment : We are committed to exceed the expectations of those we serve.
Enthusiasm : We will work passionately to make a difference.
What you will do :
Answer telephone lines promptly and efficiently. Responds to message content appropriately. Makes initial courtesy call to patient.
Manages visit calendars : processes physician order to update frequencies; audits visit notes.
Manages Resumption of Care (ROC) process.
Manages recertification trigger process.
Manages hospitalized patient list : communicates with Home Health Liaison regarding patients admitted to client’s hospital.
Completes communication form as necessary to document pertinent information.
Works on special projects when assigned (i.e. transfers, admissions, and discharge paperwork).
Learn and effectively use Firelands Regional Medical Center Home health computer software.
Ability to enter daily visits data in computer.
Adheres to Medical Center and departmental policy and procedure.
Promotes positive Firelands and community relationships.
Complies with the Mission statements of both Firelands Regional medical Center and Firelands Home Health.
Strives to exceed expectations.
Ability to work with computer, calculator, telephone, photo copy machines, fax machines, printers.
Promotes interpersonal techniques and motivation.
Participates in department performance improvement activities as assigned and attends required training.
Demonstrates service excellence and ACE.
Performs other duties, as assigned.
What you will need :
Last updated : 2024-02-29
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