What are the responsibilities and job description for the Retail Sales Teammate position at Firestone - Dallas, TX?
Position Summary:
An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services.
Responsibilities:
An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services.
Responsibilities:
- Building customer satisfaction & loyalty.
- The merchandising, advertising and promotion of products and services.
- Energetic responsiveness to every customer, on the phone and in the store.
- Desire to succeed in a retail environment.
- Motivated sales individual.
- As needed, helps to unload merchandise shipments, changes and balances tires in the service department (after appropriate training), constructs store displays, and performs other duties that are necessary to meet customer relationship requirements.
- Other duties as assigned.
Minimum Qualifications:
- High School Diploma or equivalent.
- Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty.
- Problem solving as it relates to customer complaints.
- Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.
- Must complete and maintain all of the current and required BSRO store education courses & modules required for this position.
- Sales experience preferred.
Salary : $0
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