Dispatcher/Scheduler/Admin. Asst.

Firetron
Round Rock, TX Full Time
POSTED ON 4/19/2022 CLOSED ON 6/14/2022

What are the responsibilities and job description for the Dispatcher/Scheduler/Admin. Asst. position at Firetron?

Job Description – Dispatcher/Scheduler/Administrative Assistant

This is an exciting opportunity to be a part of a growing department, in a growing branch of a successful, established commercial Life Safety company. This is an opportunity to be an integral part of that growth in a great company, with great support.

The right candidate will be responsible for:

  • Assisting in coordinating employee schedules with service request.
  • Set customer information into service software.
  • Administrative office duties including data entry, completing customer set-up information, complying reports, submitting to 3rdparty report management consultants, and send out reports to customers.
  • Problem solving with team members daily for more efficient production.
  • Communicate professionally with customers and suppliers.
  • Prepare and execute service billings to customers and monitor accounts receivables
  • Assisting Sales, Operations, and Service Departments

To execute the above referenced responsibilities, the ideal candidate will possess developed computer skills. Experience in Outlook, Excel, and Word are required. Experience in accounting and/or service management software a definite plus. Prior experience in a related field (Mechanical Systems Service, Security, Electrical, Fire Alarm/Fire Sprinkler, etc.) will be given additional consideration. Must possess strong professional communication skills, and the ability to work within a team atmosphere under stressful situations and deadlines. The ability to learn and repeatedly follow set-up processes for entering complete customer information and manage monitoring accounts. Candidates must be dedicated to learning the industry, as it relates to this position. We have a strong support staff, and great team members.

Job Type: Full-time'
'
Work Location:

  • One location

Work Remotely

  • No

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location

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