What are the responsibilities and job description for the Title Officer position at First American?
Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eight consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoIdentify issues and work with customers, attorneys and lenders in an advisory capacity to resolve issues impacting title insurability prior to closing. Communicate with clients and third parties to obtain documentation to clear title related issues such as missing information, incomplete, inaccurate or contradictory information contained in the title commitment, in accordance with internal and external policies and regulations. The Title Officer may specialize in commercial, industrial or residential titles or be proficient in all three. In some locations/regions, the Title Officer is a full-service role and may perform search, title examination and other duties as part of the review and clearing of title. This role may be part of a centralized title group, work independently or be in an escrow branch office.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Essential Functions
- Performs title examination to examine the chain of title for a wide range of title orders, both residential and commercial
- Analyzes records, such as mortgages, liens, judgments, easements, vital statistics, plat and map books, and property surveys to determine ownership and legal restrictions and to verify legal description of property and completeness of records
- Analyzes the effect of probate, foreclosures, building court cases, and bankruptcy proceedings on title insurance. Examine trusts, wills, and affidavits of heirship.
- Uses technical bulletins and other resources to evaluate and resolve problems
- Review and approve a variety of documentation including deeds, operating agreements, trusts, wills, affidavits of heirships, corporate resolutions, partnership agreements, and state filed Articles of Incorporation and Articles of Organization
- Selects appropriate write-ups for commitments and policies for both standard and extended coverage
- May participate in business development activities to maintain existing clients and acquire new clients and may attend customer visits with sales personnel
- May price commitments, endorsements, policies and guarantees using predetermined schedule of fees and charges
- In some regions/locations, consult with attorneys to review search packages and on matters that require escalation
- May provide underwriting interpretation within established guidelines
- May request hold harmless letters from other title insurance companies; issue hold harmless letters as necessary
Job Complexities
- Assignments are moderately complex in nature. Has latitude for un-reviewed action or decision. Acts in advisory capacity, making recommendations which may have an important bearing on the conduct of the organization's business.
Supervision Received or Extended
- Does not have formal supervisory responsibility
- May act as a resource to a variety of roles including providing guidance and training to less experienced staff members
Impact
- Receives general supervision and is competent to perform most aspects of the job independently
- Collaborate with and support peers - answer questions, leverage expertise
- Exercises judgement within defined procedures and practices to determine appropriate action
Knowledge and Skills/Technology Used
- Familiar with all aspects of title work
- Flexible with the ability to multi-task and work in a fast-paced environment to handle all aspects of title support
- Strong verbal and written communication skills
- Strong customer service orientation
- Analytical and problem-solving skills
- Strong detail orientation
- Able to meet deadlines under pressure
Typical Education
- High School diploma or equivalent
Typical Range of Experience
- 3-5 years title/ related real estate experience with at least 2 years examining title
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
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