What are the responsibilities and job description for the Policy Services, Dividend and Commission Specialist position at First Catholic Slovak Ladies Association?
Job Description
Position: Policy Services, Dividend and Commission Specialist
Reports to: Insurance Manager
FLSA status: Non-Exempt
Purpose
The Policy Service Specialist works closely with policy owners, agents and branches to provide life insurance policy information and handle the administrative duties behind insurance policy maintenance, claim processing, dividend handling and commission payments. In addition, prepare all forms relating to service and maintenance of our policies, review them for accuracy and completeness. Make data changes to the policy system and process claims for payment after verification.
Essential Functions
- Answer phone calls determine what kind of help or information is needed. Explain policy provisions and transaction processing.
- Assist members with making choices, completing forms and conversion applications
- Send out forms/letters for various transactions and process when returned
- Prepare loan origination paperwork and process
- Process insurance policy claims and change requests
- Print and distribute outgoing policy notices on a monthly, semi-annual and annual basis
- Balance and distribute commissions on a twice-monthly basis.
- Maintain filing and archiving system
- Other duties as assigned
Education & Experience
- High school diploma or equivalent
- Insurance License
- 1 – 2 years’ experience working in an office setting
- Proficiency with Microsoft Office Suite
Work Environment
- Work is performed in an office environment.
- Scheduled work days are onsite Monday through Friday 8:00 am – 4:30 pm onsite.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Beachwood, OH 44122: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Life Insurance: 1 year (Preferred)
License/Certification:
- Life Insurance License (Required)
Work Location: One location
Salary : $30,500 - $38,600