Program Coordinator
Job Posting for Program Coordinator at First Choice Services
*Internal Candidates will be prioritized*
*Job Posting Close Date: September 9, 2023 *
Internal candidates will be given priority.
Program: National 988 Chat and Text Backup Center
Job Title: Program Coordinator
Who is First Choice Services? – There’s a Helpline for That!
First Choice Services is a non-profit operating several FREE programs and helplines across multiple states with the common goal of making behavioral health and social services easier to access and navigate! And we do all of this from our beautiful office in Charleston, WV!
What are we looking for in a candidate?
We are looking for kind, empathetic, and driven candidates who want to help others, and be a part of a growing team of hard-working and awesome individuals. We are looking for candidates who have a strong desire to support and guide our employees. We are looking for a candidate who enjoys talking to people, and are willing to learn and grow from others.
What will the Program Coordinator do?
The Program Coordinator will work with the Program Director on all things program support! From assisting in the hiring process, ensuring program compliance, the Program Coordinator will vital in employee and programmatic support. The Program Coordinator serves a population seeking behavioral health and addiction treatment, and therefore, must be driven, empathetic, and passionate about mental health, suicide prevention and substance abuse treatment for consumers of all ages.
What are some of the essential functions?
- Assists the program director with leadership of program employees in the areas of hiring, training, discipline, recognition, employee evaluation and ongoing supervision.
- Assists other program employees with complex situations, giving instruction when needed.
- Responsible for making recommendations for staff support and professional development.
- Monitoring calls/chats; providing constructive feedback; willing to answer calls/chats/texts as needed.
- Maintains and improves quality results by adhering to standards and guidelines and recommending improved procedures.
- Maintains current knowledge of best practice and program knowledge.
- Provides staff and director training, when necessary.
What are the requirements for the positions?
- Bachelor’s Degree in social work, psychology, or other human services field required. Master’s degree in relevant field preferred.
- Strong communication skills, both written and orally.
- Demonstrated leadership abilities.
- Experience leading groups of people.
- Strong time-management and people skills, flexibility, and multitasking ability.
- Exceptional attention to detail.
- Ability to pass a background check and pre-employment drug screen (post-offer).
- Ability to work different shifts, when needed, to meet our employees where they are.
- Reliable transportation.
- Continuous computer work, so candidates must have computer and typing skills.
Benefits!
- Second-chance employer
- Large long-term recovery population
- Competitive wages
- Health, dental and vision insurance
- Short- and long-term disability insurance
- Basic and voluntary life insurance
- Paid time off package
- Floating holiday
- Holiday pay
- 401(k) with company match after 1 year of service
- Rewarding work in a fun work environment with fantastic people
- Massage chairs, quiet rooms, and VR headsets
- Outreach Opportunities
- Discounted gym membership with the YMCA
- Employee engagement events
First Choice Services is an Equal Opportunity Employer! Come Join our team!
Salary.com Estimation for Program Coordinator in Charleston, WV
$98,239 to $140,862
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Job openings at First Choice Services
First Choice Services
Charleston, WV
Full Time
First Choice Services
Charleston, WV
Full Time
First Choice Services
Charleston, WV
Full Time
First Choice Services
Charleston, WV
Full Time
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