Senior Financial Service Specialist (Consumer Lender)

About FCCU

FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement.

As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community.

Core Values-Strengthen Community by helping members grow and thrive.

• Community-Our Communities define who we are "People Helping People."
• Integrity-We will live and work with uncompromised integrity.
• Passion-We will display passion in our work and service to our membership.
• Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success.

Job Responsibilities

The goal of the Senior Financial Specialist is to support growth and retention efforts by acquiring new retail and small business relationships. Consistently deliver a high level of service with a consultative approach while assisting members in transaction processing, loans and new accounts. Conduct targeted sales activities to increase sales production. Follow established compliance processes and procedures.

• Arrive each day full of energy and ready to provide unsurpassed customer service to our members while maintaining our tradition of community trust.
• As a powerful player in the consumer lending game, your primary role will be to contribute to the success and reputation of
• As a thorough and compliant representative of FCCU, all your actions in obtaining and retaining members will be in accordance with federal and state laws as well as FCCU's policies and procedures.
• As an ambitious learner and team member, you will be involved in all functions necessary to fulfill members' (and potential members') lending needs from inquiries to loan processing assistance and everything in between.
• You will actively involve yourself in the community in order to create positive working relationships, continual growth, and satisfied members.
• You provide engaging, personal service to members and truly care about finding real solutions to their financial needs. You are goal-oriented and always learning and improving. You take pride in being the face of FCCU and projecting a positive image to our current and prospective members alike!
• Get ready for exciting days as you interact with a variety of people all eager to fulfill their financial dreams!

Qualifications

• High school diploma or equivalent required. Associate's degree or related college courses preferred.
• Must be able to obtain Credit Insurance License.
• Requires incumbent to be registered in the Nationwide Mortgage Licensing System and Registry.
• Experience in sales or promoting products and services.
• Ability to operate a computer, telephone and other office equipment.
• Competitive team player, with a positive attitude willing to learn and adapt to change.
• Amazing communication, grammar, and mathematics skills.
• Detail-oriented and able to work in a fast-paced member service environment.

Benefits

We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance.

Work Schedule

Monday-Friday, 8am-5pm.

You must complete an FCCU employment application located at https://www.myfccu.com/careers

First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)