What are the responsibilities and job description for the Personal Banker II position at First Financial Bankshares?
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We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day.
We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change.
We are one team, working together to get things done.
Job Description : Office Location :
Office Location :
San Angelo, Texas, United States
SCOPE / CONTACTS :
Individual has very frequent contact with customers, bank employees, store employees and other banks. All contact is either face-to-face, by telephone or written correspondence.
ESSENTIAL FUNCTIONS :
- Determine customer's needs, open or close appropriate retail accounts and IRA's, and maintain all associated records.
- Incumbent completes sales tracking on all customers served.
- Must complete self-directed sales training within twelve months, which includes a test.
- Incumbent must rent safe deposit boxes to customers; permit customers access to boxes with maximum protection and maintain records of safe deposit boxes and renters.
- Handle check orders.
- Other duties as assigned.
- Actively participate in the Customer Service First program and support the values of the organization and follow established policies and procedures.
MINIMUM QUALIFICATIONS :
- College degree or twelve months’ customer contact and sales experience required
- Banking experience preferred.
- High school diploma or GED
- This position requires communication and sales skills, mathematical and general business knowledge normally acquired by high school graduate.
- Courteous, professional demeanor along with ability to handle multi-tasks is essential.
- Commitment to providing "unexpected" customer service is required.
- Knowledge in bank regulations, policies and procedures preferred.
- Must be able to type 45 wpm accurately,
- proficient with 10-key by touch,
- Word, Excel, and Outlook experience
Last updated : 2024-03-29
