Data Analyst

Retail Decision Technology – Partnering Art & AI to Build a Better World

About First Insight 💡

First Insight is the global leader in Voice of the Customer/AI retail solutions, transforming concept to conversion decision-making and business performance through actionable consumer insights and AI. Our platform enables retailers and brands to boost revenues and profitability by informing strategic decisions with insightful consumer data and removing guesswork. Trusted by hundreds of leading retailers, vertically integrated brands, mass merchants, and wholesalers, First Insight leads in optimizing strategy, planning, product, pricing, and marketing decisions. First Insight’s platform represents a proven, breakthrough solution with a better signal and actionable data to help decision makers confidently anticipate outcomes so businesses can build financial plans that they can achieve.

At First Insight (FI) we are all about the ultimate outcome – the delivery of measurable results to our customers. Our innovative solutions leveraging consumer data, AI and advanced predictive analytics have taken the retail sector by storm, resulting in years of consistent, significant growth. As we continue to grow, we are seeking a high performance, self-motivated, experienced professional who is looking for an opportunity to help drive our business as a Data Analyst. The Data Analyst at First Insight is an integral part of First Insight and serves as a vital link between its technical solution offering and the strategic business objectives of First Insight and its customers.

Our team members are the reason for the growth of the value-driven use of our solutions. First Insight empowers and engages our team members by providing:

• Professional Training
• Dynamic, creative, professional and supportive team environment
• Full benefits package provided including Health, Dental, Vision, 401K, Life Ins, and Paid Time Off
• Opportunity for rewarding contribution and career growth
• Opportunity to work remote 90% of the time

Responsibilities

Strategy & Planning

• Implement existing and develop new financial models to quantify the value of First Insight’s predictive analytics solution on the sales, gross margin and relatable KPIs of First Insight’s customers.
• Work directly with First Insight’s KAM team to identify customer pain points, identify opportunities and data analysis methods to demonstrate customer value.
• Execute initiatives related to profitability, customer retention, loyalty, security, and processing integrity.
• Participate as needed as Subject Matter Expert in Product.

As a Data Analyst you will:

• Receive sales and performance data for agreed upon metrics of analysis. Clean data according to First Insight process and best practice to ensure accurate correlation of data based upon agreed metrics. According to best practice, correlate customer performance data with First Insight results data.
• Demonstrate how First Insight’s solutions can actionably impact a customers’ strategic and tactical goals in product to market decisions delivering a significant positive impact to operational performance and profitability.
• Participate and present in customer meetings.
• Transfer knowledge on how to interpret and apply data of FI’s solution suite to support decisions to attain business results.
• Engage with customers and internal team to understand and identify opportunities to further support our customer’s achievement of business goals and improve KPIs
• Showcase current best practices and successes - highlighting the early and ongoing value of FI solutions and partnership.
• Pay close attention to project team needs, anticipate problems, and recommend solutions.
• Work with customer’s to analyze information that comes from First Insight’s testing Protocols.

Operational Management:

• Communicate with members of the organization, particularly in the areas of data collection and management, value quantification and Insight Best Practices.
• Learn and effectively communicate company’s value message to our customers.

Position Requirements

Education

• University degree in the field of mathematics, statistics, computer science, finance, economics, business administration or industrial administration is required.

Knowledge & Experience

• Established proficiency in MS Office with advanced Excel skills.
• Ability to translate business problems to action plans.
• Familiarity with social media technologies.
• Understanding of product to market processes/metrics or retail experience is a plus.
• Experience with R, SAS, SPSS, or other statistical software package is a plus.
• Skill with Python

Personal Attributes

• Superior analytical, evaluative, and problem-solving abilities.
• Ability to articulate ideas to both technical and non-technical audiences.
• Keen attention to detail.
• Exceptionally self-motivated and directed.
• Ability to set and manage priorities judiciously.
• Excellent written and oral communication skills.
• Excellent collaborative and interpersonal skills.
• Ability to think creatively and in broad terms to develop opportunities for the company.

Must be authorized to work in the US

Look us up! www.firstinsight.com

BENEFITS & PERKS

First Insight offers a competitive salary; paid employee healthcare coverage; a 401(k) with company match; employer-paid life and long-term disability insurance; and a generous Paid Time Off (PTO) package including paid holidays and sick days and a positive team environment.