Bilingual Collections Representative

Location: Sioux Falls, SD 
Shift: Various shift options available
Job Status: Full-Time and Part-Time
Pay: $15.00-$17.50/hour starting, additional monthly incentives available
Company: PREMIER Bankcard

Bilingual skills are compensated in the form of a 10% differential. 

Work Site
This opportunity is an on-site at PREMIER Bankcard's Sioux Falls location.

Shift Options
PREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm

• Option 1: Monday – Friday 12:30 PM to 9:00 PM and Every 4th Saturday 8:00 AM to 4:30 PM.
• Option 2: Wednesday - Friday 5:00 PM to 9:00 PM and Every Saturday 12:30 PM to 4:30 PM.
• Option 3: Monday - Friday 3:00 PM to 9:00 PM and Every Other Saturday 10:30 AM to 4:30 PM.
• Flexible scheduling opportunity for top performers
• No Sundays!

About the Role

• Ensure requests related to payment delinquency are fulfilled quickly and accurately.
• Use various methods of communication to cardholders to make payment arrangements.
• Ensure timely payments from customers.
• Specialize in customer call management and payment arrangement negotiation.
• Deliver the best possible experience with every contact.

Training

• Extensive paid training program, up to 3 weeks in length onsite.
• Ongoing training opportunities for continuous improvement!

Pay
Base wage starting at $15-$17.50/hr. with opportunities to increase take home pay.

• Top performers can earn monthly incentives as high as $1,500 a month.
• Contest money available through daily, weekly, and monthly Level Up competitions. 
• Career path from Associate I to Associate IV – each step earning an increase in pay!
• Earn up to an additional $3.50/hr. when working non-traditional hours.
• Bilingual skills will be compensated in the form of a 10% differential.
• Flex Scheduling opportunity for top performers.

Competitive Benefits Package

• Full medical benefits when working 20 hours per week
• Traditional and High Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more