Facility Operations Coordinator

The Facilities Operations Coordinator is responsible to the organization and management of the daily operations, with primary attention and focus on facilities maintenance alongside Health & Safety Officer Duties. Reporting directly to the Director of Clinical Operations. The Facility Operations Coordinator will ensure that client care and our business is well-coordinated.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to manage the upkeep of the facilities, provide safe client care, and navigate daily happenings. 

The goal is to safeguard and augment the efficiency of the client experience while managing the company's operations to facilitate accelerating development and long-term success. 

Operations Responsibilities:

• Work with the Director of Clinical Operations to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress, effective action plans for regular maintenance and support of all locations
• Work with organizational department heads on scheduling, staff training and conduct requirements
• Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Support processes and organize them to enhance customer/client satisfaction i.e. transportation, drug screens, medical services etc. 
• Make recommendations for policies and promote their implementation for best operations procedures
• Manage relationships/agreements with external partners/vendors/ 
• Ensure that the company runs with legality and conformity to established regulations
• Supplying residential houses and offices with essentially everything they need to operate.  
• Anything from pens to fire extinguishers, furniture, house maintenance, vehicle maintenance, clinical curriculum, drug tests, house supplies, etc...   
• Acts as Health & Safety Officer to ensure operations success at all TBH facilities 
• Other duties may be assigned

Health & Safety Responsibilities:

• Health & Safety Officer will report to the Leadership Team and execute needs for Performance Improvement
• Health & Safety Officer will conduct monthly Health & Safety rounds at all organization locations and document all findings on corresponding checklist, reporting for Performance Improvement/Continuous Quality Improvement
• Health & Safety Officer will work with the Leadership Team in scheduling and conducting emergency drills at all facilities.  
• Health & Safety Officer will report any findings related to Health and Safety and the facilities immediately to the Leadership Team and Continuous Quality Improvement Officer / Committee  
• Health & Safety Officer will report issues weekly, monthly, and quarterly, (as needed) consulting with Leadership team and implementing corrective action plans  
• Health & Safety Officer will work with the Leadership Team in the development and implementation of facility-wide safety policies and procedures.  
• When applicable, the Health & Safety Officer will provide educational programs for staff related to Health and Safety issues

Minimum Requirements:

• Clinical Operations experience in a treatment setting preferred
• CPR/First Aid Certification is required and must be maintained in good standing
• Annual TB negative results
• Valid California Driver’s License in good standing
• Willingness to work some overtime, nights and weekends
• Compassionate and friendly demeanor

Competencies:

• Written and verbal communication skills 
• Interpersonal skills 
• Advanced knowledge of HIPAA and confidentiality 
• Advanced knowledge of behaviors and emotion related to addiction 
• Time management and attention to details
• Organizational skills
• Commitment to cultural diversity and sensitivity

Salary: DOE

Benefits:

Medical, Dental and Vision, FSA/HSA

Paid life insurance and AD &D, EAP

Paid holidays, vacation and paid sick time

Matching 401k