Administrative Assistant Dispatcher

First Student | First Transit
Dartmouth, MA Full Time
POSTED ON 9/8/2024 CLOSED ON 9/30/2024

What are the responsibilities and job description for the Administrative Assistant Dispatcher position at First Student | First Transit?

First for a reason:

At First Student, we are a family of 60,000 employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.


 

Job Description Summary
Performs routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing/maintaining paper and electronic files, coding and processing of department invoices, providing information to callers, handling calendar of management and dispatching duties.

Major Responsibilities

  • Oversees routes and scheduling of buses
  • Counsels and coaches drivers and monitors
  • Assist in other processes such as reconciliation, expense report preparation, invoicing, annual budget development/compilation, etc.
  • Answers telephones and gives information to callers, takes messages, or transfers calls to the appropriate individuals.
  • Sets up and maintains paper and electronic filing systems for records, correspondence, and other materials.
  • Opens, reads, routes, and distributes incoming mail and other materials. Prepares answers to routine letters.
  • Completes and routes forms in accordance with company procedures.
  • Arranges conferences, meetings, and travel reservations for office personnel. Coordinates conferences and meetings.
  • Administers department programs, projects, and/or processes.
  • Orders and dispenses supplies.
  • Makes copies of correspondence and other printed material.
  • Supports recruiting efforts by posting positions internally and externally. Coordinates interview schedules and travel arrangements for executive candidates.


Minimum Experience or Skills Required

  • Less than 2 years experience.
  • Microsoft Office, Excel and PowerPoint skills.
  • Good written and verbal communication skills.
  • Excellent organizational and follow-up skills.
  • Strong attention to detail.
  • Previous terminal operations, dispatch, or driver experience
  • Basic knowledge of dispatch equipment
  • Ability to utilize office equipment such as fax machines, copiers, and phone systems; able to use computers for spreadsheet, word processing, database management, and other applications.
  • Professional demeanor and confidence to work in an advanced corporate setting.

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

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