Dispatcher

Are you interested in becoming a DISPATCHER? Now is your chance! Get PAID to do what you love!

First Transit is looking for Dispatchers in San Bernardino, CA. Our dispatchers are an integral part of daily operations. Dispatchers assure all routes are filled as assigned and bus operators are provided with timely instructions and responses to requests for operational information throughout the day. This position also responds to customer and team inquiries. We hire individuals who make safety and customer service their top priorities. If you have the drive, confidence, and determination to succeed, First Transit is looking for you!

That is exactly why our employees say this is the “love-what-you-do” line of work!

Our Dispatchers Will Enjoy:

• $18.00/ HR
• Team-oriented Environment
• A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan.

Our Dispatchers are responsible for:

• Oversees all routing and scheduling of buses; dispatch buses and provide timely information to drivers on
  route.
  
• Counsels & coaches drivers and monitors on front line disciplinary & service issues.
  
• Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager or resolve
  problems directly with the customer.
  
• Handles heavy phone and radio traffic.
  
• Serves as primary communication liaison with major contracted customer.
  
• May handle charter reservations, billing, or driver payroll. May monitor licensing and participate in hiring
  drivers.
  
• Provides solutions to drop-off and pick-up problems; resolve issues as needed.
  
• May handle backup driver duties or perform miscellaneous clerical duties while buses are in route.
  
• Completes special projects as assigned.
  
• Assists drivers with day-to-day operations and ensure compliance with operating contract, state and local
  ordinances, and company policies and procedures.

To qualify as a Dispatcher, you’ll need:

• High School Diploma or equivalent. Appropriate vehicle license preferred.
• 3-5 years experience.
• Basic knowledge of radio dispatch equipment, excellent communications and customer service skills.
• Ability to work under time constraints and deadlines.
• Previous terminal operations, dispatch, or driver experience.
• Computer Literate

First for a Reason

Benefits

We offer competitive compensation and benefits, including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Diversity & Inclusion

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.

Professional Advancement

Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you’ll have a positive impact on others.

Subject to DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

First Transit keeps people moving and communities prospering- That’s why we need amazing people like YOU to APPLY NOW!

First Transit has been purchased by Transdev and will be the employer for this job posting. We are the leading integrator and operator of multiple modes of transportation. With a combined presence in 43 US states, plus DC and Puerto Rico, we have lots of opportunities for growth! You can find additional job opportunities and locations directly at www.transdevNA.jobs.

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

Salary : $18 - $0