Operations Supervisor

Operations Supervisor Are you looking for Job Security and Stability with competitive wages and benefits (zero employee layoffs during COVID Pandemic). First Transit is looking for an Operations Supervisors to join it's Chicago team, you could be the right person. First Transit has been in business since 1955, with over 335 locations nationwide and 8 locations in Chicagoland, First Transit is truly a leader in fixed-route, paratransit, shuttle bus and fleet maintenance services. Please see our website for a comprehensive view of our company First Transit is proud to offer:

• $20.00/ HR
• Consistent full-time, year-round work
• An excellent benefits package including medical, vision, and dental coverage.
• 401(k) savings plan with Company contribution
• 9 Paid Holidays and 2 weeks paid vacation Serves as First Line supervisors for Drivers, customer response, driver field evaluation and accident first-responders.
  • Supervises, counsels, coaches, and trains drivers and dispatchers. Monitors pull ins, pull outs, on time performance, incidents, radio etiquette etc…
  • Monitors and evaluates operations activities. Ensures that drivers are performing assigned duties correctly and safely and they meet all job requirements.
  • Prepares operational reports, attendance trackers, trip editing, and any other operational reports as needed.
  • Handles incidents and accident procedures.
  • Directs Road Supervisors as needed.
  • Addresses customer complaint responses and reporting.
  • Meets all driver qualifications at location.
  • Must be able to perform all road supervisor's duties.
  • Other duties as assigned. Experience and Skills Required
    • 1 to 3 years transportation, safety, or related experience
    • Knowledge of federal and state rules and regulations regarding safety and environmental issues
      • Computer literate with working knowledge of Word, Excel, and PowerPoint
        • Ability to effectively prioritize tasks and manage time effectively
        • Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and public, fluent in English. Benefits We offer competitive compensation and benefits including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. Diversity & Inclusion Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day. Professional Advancement Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit. Extensive Training Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. Community Service & Impact Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you'll have a positive impact on others. Subject to DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

SDL2017