Lockbox Remittance Specialist

WHAT YOU'LL DO

The Lockbox Remittance Specialist handles the servicing of all commercial lockbox services, including any operational functions that may pertain to the service. This position is responsible for the accurate and timely processing and maintenance of customers lockbox deposits.

Duties & Responsibilities:

• Receive and process all lockbox deposits from various commercial customers.
• Sort, open and process batches of work as required for this function.
• Process any corrections.
• Receive and answer customers inquires in a timely manner regarding customers lockbox and research any questions that may arise from the lockbox function.
• Bill each customer monthly appropriately according to the services provided.
• Maintain confidentiality of customer account information; follow established policies and procedures in responding to inquiries and request.
• Assist with other commercial operational functions as needed.

WHAT YOU'LL BRING

Knowledge of:

• Strong oral and written communication skills
• Regulations, policies, and procedures
• Strong attention to detail in composing, typing and proofing materials, establishing priorities and meetings deadlines

Ability to:

• Strong oral and written communication skills
• Regulations, policies, and procedures
• Strong attention to detail in composing, typing and proofing materials, establishing priorities and meetings deadlines

EDUCATION AND TRAINING

• Requires High School diploma or equivalent.
• 1 year previous retail banking or lockbox experience preferred.
• Requires knowledge of Microsoft Office.

WORK ENVIRONMENT
Duties are performed in an office setting and include physical demands such as the manual dexterity and skill to operate standard office equipment. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this position.

The above statements are intended to describe the general nature of work being performed by people assigned to this job. They are not intended to be considered an exhaustive list of all responsibilities, duties, and skills of the people so classified.

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.