What are the responsibilities and job description for the Scheduling Coordinator position at FirstLight Home Care?
FirstLight Home Care, an award-winning non-medical home care agency, is seeking a Scheduling Specialist / Office Administrator. We provide in-home care for the elderly and disabled population throughout the Bay Area.
The Scheduling Specialist / Office Administrator uses data and software, along with excellent judgment and discretion, to match the best suited caregiver with our elderly and disabled clients.
HOURS: Sunday - Thursday 7:30 am - 4 pm
WAGE: $26 / hr weekly bonus
RESPONSIBILITIES
- Manage the creation and maintenance of client and caregiver schedules with an emphasis on creating high quality matches and development of extraordinary relationships.
- Enter all shifts in our proprietary scheduling software, and update as needed.
- Negotiate availability and shift assignments with caregivers.
- Coach caregivers on a variety of issues including interpretation and administration of client care plans, company policies, procedures and new service inquiries.
- Utilize independent judgment to problem solve caregiver, client and staffing concerns.
- Assist with office responsibilities, including filing personnel folders and answering phones.
MINIMUM QUALIFICATIONS
- Associate degree and / or experience in working at a staffing agency or as a caregiver / med-tech.
- Resilient and tenacious with a positive, 'can-do' attitude.
- Ability to influence and persuade others with confidence, integrity, and diplomacy.
- Ability to quickly establish rapport and build relationships.
- Ability to work independently and use sound judgment and discretion.
- Professional verbal and written communication skills; excellent listener.
- Strong computer skills with proficiency in software applications, such as Word and Excel.
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keywords: staffing coordinator, staffing manager, scheduler, scheduling assistant, talent manager, office assistant, office administrator, med-tech, med tech, medtech, certified nursing assistant, cna, nursing assistant, food service manager, food service supervisor
Job Type: Full-time
Pay: $26.00 per hour
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Your safety is our #1 priority!
Experience:
- staffing or scheduling: 1 year (Preferred)
- recruitment: 1 year (Preferred)
- office: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location